Media

Captioning

All media resources used more than once in University programs and activities—whether they are instructional, informational, marketing, or promotional—must be accessible.  All media resources shared on UM websites must have closed-captioning for videos and, soon, audio descriptions.  Audio resources must be transcribed.

Definitions

  • Captioning is synchronized text that displays on the screen during a video. Videos must be captioned so that individuals who are deaf or hard of hearing can understand the information contained in sounds and dialgoue. 
  • Captions can be either open or closed.  UM's standard is closed captions. Open captions are always visible and cannot be turned off, which may be a distraction for some individuals.  Closed captions provide users with the ability to turn them on and off.
  • Audio description is comments interspersed between dialogue that describes non-verbal actions and events.

UM Options

  • Captioning services are available on campus. Fill out the captioning request form to request captioning for your videos.  
    • DSS provides captioning for identified students by working with their instructors.
    • Accessible Technology Services provides captioning for other videos.  ATS welcomes your help with transcription.  Download our DIY captioning guide. 
  • If you record several videos a semester, you may wish request access to our voice recognized captioning assistance (Docsoft). With a voice trained profile, you receive temporary captioning in a little over the time it took to record the original video. You can record at midnight and have it ready for morning!  (Temporary captioning should be replaced with the captioning created by Accessible Technology Services (ATS) according to DMCP standards and UM quality control.
  • If you wish to captioning yourself, there are a few things you need to know about YouTube captioning and standards.

Recommendations

  • Recordings can be sent to YouTube (or other video collection sites) directly from in-class recordings done with UM's Techsmith Relay.
  • YouTube and other video platforms that have known accessible video players and captions are recommended. BOX should not be used as a location to present videos since:
    • captions cannot be seen when videos are played in BOX
    • the video and the caption file both need to be downloaded to provide captioned videos on the target computer 
    • the video player's ability to handle captions and be accessible is dependent upon the viewer's local machine
  • If you will be working with ATS or UMOnline to obtain captioning, we recommend that you create a unique gmail / YouTube account name just for recording and captioning work.  For example, you could create name.lectures@gmail.com or name-recording@gmail.com.  Then ATS can support you directly by placing completed captions.

Questions

Call Accessible Technology Services at 243-HELP (4357).