Staff Guide

Training and certification

Training and UM Accessibility certifications are available. 

Web pages and sites

If you maintain a departmental website, you will need to ensure that the site meets the UM requirement of compliance with WCAG 2.0 AA standards.  Web Technology Services (WTS) trainings and UM Cascade help site include the information you need.  In addition, be aware that:

Instructional Materials

Instructional environments of Moodle, electronic classroom with podiums and campus computer labs have all been made more accessible.  Further information is available on the technical checklist.

The remaining issue for faculty and staff is the accessiblity of course *materials* that are used in these environments.  Refer to the faculty checklist for information about materials used in Instructional Materials environments.


  1. Create accessible Words documents from the start.  (If you use a macintosh computer, please refer to the discussion of Macs and documents.)
  2. Use documents in "native" accessible Word documents instead of PDFs.  But, if PDFs are necessary, make accessible Word documents into accessible PDFs with "save as PDF."
  3. Convert older, image-based PDFs
    • How do I know:  Image-based PDFs don't let you select and copy text into another file
    Convert image-based PDFs into text-based documents
  4. UM recommends brochures and flyers created in Adobe InDesign over MS Publisher because the InDesign files are easier to convert into accessible PDFs. 


Submit videos for captioning and audio-records for transcripts (opens new window).

Refer to the Technical Checklist if you wish to be more involved in the captioning process.


Our Resolution Agreement requires that all EIT (electronic and information technology) be accessible. Please submit existing software and hardware for review (opens new tab). 


EIT purchasees submitted to GrizMart are automatically submitted to an accessibility review process.  There will also be periodic accessibility audits of other purchases. You can submit software and hardware for review ahead of an actual purchase (opens a new tab).


Call 243-EITA (3482) or email for help.

For Additional Assistance: