Technical Guide

DAC recommended approaches:

Prioritizing captioning:

  • Academic and front-facing web videos first
  • Videos with no captioning or subtitles before those with open captioning or subtitles
  • Videos that will be used multiple times before those used once (unless they are placed on the website)
  • Videos used for open-systems (web environments and academic classes) before those used in registration-required webinars

Software testing:

Review of software is deferred if:

  • Only one individual installs it on their desktop
  • One or two individuals are only experimenting with it
  • If an entire category has been deemed to be technically impossible to make accessible (occasionally) 

As soon as software is

  • Provided to campus
  • Embedded in, or
  • Recommended for any academic or administrative function
then it needs to go through accessibility review.

Web pages and sites

Instructional Materials

Moodle, classroom podiums and campus computer labs (course "environments") have all been made more accessible.  In addition, digital instructional material needs to be accssible when used in these environments. Refer to the individuals below for additional help on using these environments accessibly. 

  • Moodle: Marlene Zentz, 243-6434
  • Central IT labs (Fine Arts 210 and LA 139): Lab accessibility - Tim McHenry, 243-4461
  • Classrooms with podiums: Scott Christiansen, 243-5322
    • Closed captioning should automatically start for VHS tapes.
    • DVD closed captioning can be accessed through the menu on the DVD.

Lecture capture

UM classrooms with podiums and presentation systems are normally equipped with easy to use lecture capture. Adam Carroll (243-4875) can set up this functionality for your professors and staff.


  • UM recommends keeping documents in native formats.  Thus word processing documents and PowerPoint presentations are saved as Word and PowerPoints respectively, not as pdfs.
  • Macintoshes provide additional challenges. 
  • OCR - Your department can convert image-based PDFs into text-based documents
    • one at a time by using the OCR program at
      • This accepts 1 image-based PDF attachment from a university email.
      • If the converted document is too big to be returned via email you get that message.
    • If your department has multiple or large documents to convert request a departmental OCR folders

Media - captions

Submit videos for captioning and audio-recordings for transcripts (opens new tab).

You can be more involved with transcription and captioning in three ways:



UM's Resolution Agreement requires that all EIT (electronic and information technology) be accessible.  No EIT has been "grandfathered" in.

Further information is available on software and hardware standards.


  • EIT purchases submitted to GrizMart are automatically submitted to an accessibility review process.  
  • There will also be periodic accessibility audits of other purchases.
  • You can submit software and hardware for review ahead of an actual purchase.


Call 243-EITA (3482) or email for help.

For Additional Assistance:


Va11yS, (pronounced "valleys") or Verified Accessibility Samples, is a repository of live working code samples that designers and developers can easily access to test with different assistive technologies and tools. See video, and more.