All media resources used in University programs and activities—whether they are instructional, informational, marketing, or promotional—must be accessible.


Captioning is text that displays on the screen during a video. Videos must be captioned for individuals who are deaf or hard of hearing to understand the information contained in sounds and dialogue. Captioning should be synchronized with the dialogue, sound and video action.

Captioning services are available from Accessible Technology Services on campus. Fill out the captioning request form  (opens new tab) to request captioning for your videos or contact Janet Sedgley at (406) 243-5452 for more information.

With the right training, you can also transcribe your videos yourself.  Refer to the EITA Do-it-yourself Captioning handout.

Open vs. closed captions

Open captions are always visible and cannot be turned off, which may be a distraction for some individuals.  Closed captions provide users with the ability to turn them on and off.