Corrective Action Strategy

Pursuant to the Resolution Agreement, the University has developed the following Electronic and Information Technology Corrective Action Strategy based on findings from a survey sent to current and former DSS students in Spring 2014. This Corrective Action Strategy includes priorities and a schedule for making Electronic and Information Technology accessible.

1.0 General

Barriers and remediation (listed in order of priority) Start date Planned completion date Responsible parties

1.1 EIT Accessibility Policy

 

 

 

  • Finalized

2014

July 2014

Complete

  • Disseminate on the /accessibility website

 

July 2014

EITA Coordinator

  • Hold meetings and trainings to highlight what’s in the policy

August 2014

Sept 2014

EITA Coordinator; members of EITA Working Group

  • General brief introduction video

May 2014

June 2014

EITA Coordinator

  • Yearly memo to remind campus about EIT accessibility and policy

 

August each year

President's Office

1.2 EIT Communication

 

 

 

Misinformation:

  • Meet with IT Communication officer to develop an IT plan to try to combat the misinformation reflected in the student survey. 

September 2014

same

General and distributed IT

  • Include “useability” training in web content editors’ accessibility training. 
  • In September communicate with the TechPartner Group about the need for clear information for students and obvious options for asking questions or receiving additional support.

August/September 2014

First part done

Web Technology Services

  • Share these comments with University Housing.

September 2014

same

EITA Coordinator

1.3 Enhanced Efforts to notify students how to request that the University make specific EITs accessible.

  • The campus grievance policy is available on the web and linked to from most UM pages

September 2014

Ongoing

Accessibility site web editor; Disability Services for Students; EITA Coordinator

1.4 Yearly review of ATMs and other EIT involved in student refund process

March 2015

Continuing each March

EITA Coordinator; EITA Working Group

2.0 Web

Barriers and remediation (listed in order of priority) Start date Planned completion date Responsible parties

2.1 All webpages published or hosted by the University on or after July 30, 2013, will be accessible according to WCAG Level AA.

 

 December 31, 2014

 

  • Only reviewed sites will be released in the new template

2013

Ongoing

Campus web editors

  • Additional accessibility training for web content editors will be held after the policy is finalized and will include a video that can be used in other situations

August/Sept 2014

September 2014

EITA Coordinator; Web Technology Services

  • Above training video for web content editors will be included in the current process for becoming authorized for work on UM web sites

October 2014

Ongoing

  • Accessibility training for web programmers was held

Dec/March 2014

March 2014

Done

2.2 Student critical sites must easily be useable and accessible

 

  • Continue reviewing them

May 1, 2014

December 31, 2014

Accessible Technology Services, IT

  • Contact site owners with review details 

July 2014

December 31, 2014

Accessible Technology Services, IT

  • Review any corrections on websites after 1-1/2 months

Fall 2014

December 31, 2014

Web Technology Services, IT; Accessible Technology Services, IT

  • Periodical review of these websites and the list of student critical websites every summer

Summer 2015

Continuing

Web Technology Services, IT; Accessible Technology Services, IT

  • Campus web training will include accessibility and usability sections

Fall2014

Accessibility site web editor; Disability Services for Students; EITA Coordinator

  • Discussion / training meetings will be held with student critical site web content developers and managers of these student critical sites

Fall 2014

December 31, 2014

Web Technology Services, IT

  • Continuation of campus single sign-on initiative underway

Ongoing

Web Technology Services, IT

3.0 Instructional Materials

Barriers and remediation (listed in order of priority) Start date Planned completion date Responsible parties

3.1 The University will identify its strategy to ensure the ongoing accessibility of its learning management systems.

 

March 14, 2014

 

  • Ensuring accessible class assignments and materials on the learning management system, Moodle 

Fall 2014

Ongoing

all departments (shared campus responsibility)

  • Inaccessible live chat and discussion board functions in the learning management system, Moodle

August 2013

January 2014

Done

  • Ongoing training on how to use the learning management system in an accessible manner.

January 2013

Ongoing

UMOnline

3.2 Campus labs need to meet the EITA standards for software, hardware and all EITA

 

 

 

  • IT ATS will provide centralized accessibility information for UM computers labs for central and distributed IT

October 2014

December 2014

Accessible Technology Services, IT

3.3 Library

 

 

 

Library – search engine

  • The library implemented a new accessible search engine that indexes the majority of our resources. 
  • New resources are added on a continual basis.

February 2014

July 2014

Completed

Library – website

  • The main library website is accessible
  • ERes has been retired due to inaccessibility. 
  • The library is additionally currently developing an updated site in the campus CMS.

January 2014

Ongoing

Completed

Library Services

  • All library computers and laptops have the full suite of campus accessibility software installed.
  • Contract language included in vendor contracts related to accessibility of provided materials.

July 2014

Ongoing

Completed

3.4 Classroom

 

 

 

  • Review of existing central IT podiums

April-May 2014

Done

EITA Coordinator; IT

  • The University will implement a program to provide information, education, and support for ensuring that EIT used in classrooms (including, but not limited to, clickers, podiums, blogs, and other software) is accessible.

September 2014

December 19, 2014

Accessible Technology Services, IT

3.5 Network

 

 

 

  • Advertise existing rental services in the Disability Services for Students Office.

 

 

 

4.0 Documents

Barriers and remediation (listed in order of priority) Start date Planned completion date Responsible parties

4.1 All straight-text documents (including PDF, Word, Excel and Powerpoint files) will be accessible.

 

 

 

  • Workshops on accessible documents

Fall 2013

Ongoing

EITA, UMOnline, IT

  • Website information on creating accessible documents

February 2014

Ongoing

EITA Web Editor, EITA Working Group, EITA Coordinator

  • “Create an accessible online course”

Summer 2014

Ongoing

UMOnline

  • Departmental meetings

Spring 2014

Ongoing

EITA Coordinator

4.2 Address accessibility in scientific and mathematical documents

 

 

 

  • Create a working group to address accessible scientific and mathematical documents.

August 25, 2014

Ongoing

EITA Coordinator; Working Group

  • Strategies developed for producing accessible scientific and mathematical documents.

December 15, 2014

 

EITA Coordinator; Working Group

4.3 Address accessibility for campus publications

 

 

 

  • Create a working group to address accessible documents from campus publications such as the Montanan, Montana Business Quarterly, etc.

August 25, 2014

 

EITA Coordinator; Working Group

  • Strategies developed for producing accessible documents from publications.

December 15, 2014

 

EITA Coordinator; Working Group

4.4 Address campus response to epub/edupub documents and publications

 

 

 

  • Create a working group to address epub/edupub possibilities, production and purchase.

January 20, 2015

 

EITA Coordinator; Working Group

  • Strategy developed on UM’s integration of epub/edupub processes.

May 15, 2015

 

EITA Coordinator; Working Group

5.0 Electronic Media Accessibility

Barriers and remediation (listed in order of priority) Start date Planned completion date Responsible parties

5.1 All videos (professionally or internally produced) used in courses and shared on campus websites or video storage sites will be captioned according to recommended DCMP standards.

January 2013

January 26, 2015

 

  • Continue Mansfield library’s procedures for locating videos with existing captioning

Several years ago

Continuing

Mansfield Library

  • Continue providing captioning for students with disabilities through DSS until January 2015 and for emergency captioning Spring 2015

Fall 2014

Continuing

Disability Services for Students

  • Established procedures for local captioning processes and adjust as needed

Spring 2013

Completed and Continuing

Accessible Technology Services, IT

  • Maintain periodic testing of captioning by Sign Language interpreters

Spring 2013

Continuing

Disability Services for Students

  • Develop funding for a sustainable captioning model

August/September 2014

Continuing

EITA Coordinator

  • Establish campus communication plan about captioning options

March 2014

Continuing

Accessible Technology Services, IT; EITA Coordinator

  • Share information on UM’s accessibility website

February 2014

Continuing

EITA Web Editor; EITA Coordinator; EITA Working Group

5.2 Students may request that recordings of course sessions and presentations created for and during a course, and in use only during that course, be captioned.

January 26, 2015

 

 

  • Establish procedures for students to request that course recording videos be captioned (probably replicating current process for requesting that videos used in a course be captioned)

December 2014

Continuing

 

IT/Disability Services for Students

  • Share this information each semester with students with disabilities through existing standard DSS notification.

January 2015

Continuing

Disability Services for Students

5.3 Purchase and provide videos with audio descriptions

Fall 2016

 

 

  • Create a plan for purchasing and providing audio description standards and for their use

Summer 2015

EITA Coordinator; Working Group

  • Monitor the plans with the idea that audio description videos will be acquired and created when technology permits.

Summer 2015-Spring 2016

EITA Coordinator

  • Determine procedure for providing audio descriptions through purchase and production

Spring 2016

EITA Coordinator; Working Group

  • Communicate procedure

Spring 2016

EITA Coordinator; Working Group

6.0 Software/Hardware

Barriers and remediation (listed in order of priority) Start date Planned completion date Responsible parties

6.1 Only accessible EITA should be used

 

 

 

  • Continue to work with individual departments and vendors to increase climate of accessibility awareness by providing ongoing classes (shortcourses) and workshops about EITA accessibility

March 2014

Ongoing

EITA Coordinator; Working Group; IT; Procurement

6.2 Support for accessible instructional software and hardware

 

 

  • Provide for direct support for faculty needing to determine the accessibility of instructional software and hardware.

September 2014

Ongoing

EITA Coordinator; Working Group; IT

  • Provide a series of campus technical workshops and information about accessible hardware such as clickers and scanners.

October 2014

Ongoing with different topics – every fall

EITA Coordinator/Working Group; IT

  • Monitor campus academic computing environment for compatibility with emergent technology and accessibility concerns

September 2014

Ongoing

Accessible Technology Services, IT

  • Provide central information on resource availability in library, TRIO, IT, etc.

September 2014

Ongoing

Accessible Technology Services, IT

7.0 Procurement

Barriers and remediation (listed in order of priority) Start date Planned completion date Responsible parties

7.1 Only accessible software should be acquired

 

 

 

  • Establish procedures for monitoring of campus software

May 2014

May 2014

Done

  • Share process information on UM Procurement / Business Services and Accessibility websites

May 2014

May 2014

Done

  • Share software finding on Accessibility website

October 2014

Ongoing

IT; EITA Coordinator

  • Complete random reviews and announce findings to campus

November 2014

Ongoing

IT; EITA Coordinator

  • Continue to work with individual departments and vendors to increase climate of accessibility awareness

May 2014

Complete and Ongoing

IT; EITA Coordinator

7.2 Only accessible hardware should be used and acquired

 

 

  • Establish accessibility monitoring procedures for campus hardware procurement

May 2014

Ongoing

Done

  • Share process information on UM Procurement; Business Services and Accessibility websites

May 2014

Ongoing

Done

  • Share hardware finding on Accessibility website

October 2014

Ongoing

IT; EITA Coordinator

  • Complete random reviews and announce findings to campus

November 2014

Ongoing

IT; EITA Coordinator