COVID-19 and FAQs

NEW: COVID-19 and Remote Attendance in Fall 2020

The University of Montana will ensure safety and mitigate potential health risks against COVID-19. The university will provide a reasonable accommodation of remote learning for students who are at an increased risk for severe illness from COVID-19. Read Remote attendance accommodation.

The physical office of Disability Services is closed. However, we provide services remotely. All modifications still apply for remote instructions.  

In order to protect everyone during the COVID-19 pandemic, our physical office is closed throughout Summer 2020 Semester until further notice. We will deliver all of our services remotely until further notice. The DSS team holds all student appointments and communication by email, phone, or Zoom. 

To register with Disability Services

Initial meetings with coordinators will be conducted by phone or Zoom. To schedule an initial appointment, contact Disability Services at  You can call us at (406) 243-2243 to leave a voice message. We will return your call as soon as we can. 

Our business hours for Summer 2020

Monday -Friday 8 am-5 pm.
Monday-Thursday 9 am-4 pm for student appointments. 
DSS Testing Center: Monday -Friday 10 am-2 pm.

To obtain a verification letter

Log in to Accommodate and download your verification letter. If you are unable to find the letter in Accommodate, email your coordinator. To find staff’s emails, go to Meet Our Team 

To request or ensure modifications for online classes

Email your instructors and notify or remind them of your modification requests in a timely manner. CC (carbon copy) your Disability Services coordinator on the email. 

Tips for Online exams with test modifications

  • Carefully read emails from your instructors through UMConnect Student Email and Moodle. These emails may contain instructions for the exams. 
  • Students, who are eligible for test modifications (e.g. extended test time), do not need to schedule online exams with Disability Services.
  • For those who require a reader, scribe, or proctor for online exams, you will need an arrangement through DSS Testing Center. Email Testing Coordinator at as soon as possible. 

Sign language interpreting, live captioning, and CART

Disability Services delivers these services remotely via Zoom. For questions contact Denise May, Lead Sign Language Interpreter, at 

Student appointments 

We hold student appointments remotely by phone or via Zoom on Monday through Thursday 9 a.m.-4 p.m.  

How to communicate with Disability Services

Email or your Disability Services coordinator. To find staff’s emails, go to Meet Our Team

How to submit documentation for timely process

Send us documentation by email at or your Disability Services coordinator.

Support for Faculty and their remote instruction

We provide web resources for faculty. Faculty are welcome to contact us with additional questions by email 

Tutoring Services

Remote tutoring services are available.