Desk Assistant

The Desk Assistant (DA) is a student staff member who assists with the community development of the Residence Halls by providing excellent customer service at one of the Residence Hall Area Desks. Desk Assistants help residents by answering questions from students and guests, checking out temporary access cards and keys, dispersing packages, answering the phone, and providing general customer service and resources at the front desks. Please read the Desk Assistant Position Description for more information about this position.

All Desk Assistants will be required to work nights and weekends, including weekend nights.

All DAs must be available to attend mandatory training on Friday, August 16 at 9am and work throughout the following week to help open the residence halls. DAs living in the residence halls will be able to move in early on Thursday, August 15 at no charge as long as they are available for mandatory training and to work throughout the residence hall opening week before classes start. 

Compensation: This position varies in hours per week and pay starts at the state minimum wage of $8.50 per hour.

2019-2020 DA Application Process


New Desk Assistants are hired through the Summer Conference application process. Applications are due March 18. Returning Desk Assistant applications are due March 31 and were emailed to current DAs. 

The number of returning and summer Desk Assistants continuing into the academic year dictates whether UM Housing has additional DA positions to fill. If there is a need for additional DAs after those processes are complete UM Housing will post an application for new DAs on this site in late April (or anytime there is an opening UM Housing needs to fill).

If UM Housing is currently accepting applications for new DAs the application will be posted on this website. If there is no application posted, UM Housing is not currently accepting DA applications.  

Important Dates

March 1, 2019 - Summer Conference application opens

March 8, 2019 - Returning Desk Assistant Application sent to current DAs

March 18, 2019 - Summer Conference Application Closes

March 31, 2019 - Returning Desk Assistant Application Closes

April 5, 2019 - Summer Conference and Academic Year Desk Assistant Offers made

Late April - If there are still open Desk Assistant positions, a new DA Application will be posted. If no application is posted UM Housing does not have any open DA positions and is not currently accepting new DA applications

Friday, August 16, 2018 - Mandatory Desk Assistant training begins at 9am

August 17-24 - DAs required to work opening week

Sunday, August 25 - Fall semester schedule begins

Minimum Qualifications

  • 2.25 GPA
  • Ability to work variable hours, primarily late evening hours and weekend hours
  • Possess a general level of maturity and judgement
  • Be a full-time student
  • Be in good conduct standing with the University


If you have any questions about the application or hiring process, please contact John Nugent, Assistant Director of UM Housing, at (406) 243-2611.