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MEDIATION DEFINED




Mediation helps employees find long-lasting solutions to workplace conflicts. Through a voluntary and confidential process, mediators assist employees with communication so that each person has his or her concerns heard and addressed. The participants voluntarily reach agreement and decide on how to put the dispute to rest.

Mediation can help strengthen relationships, increase productivity and preserve the respect and dignity of the people involved in a dispute.

While mediation may not be appropriate in all situations. These types of workplace conflicts can be mediated successfully:

Personality Clashes
Lack of Communication
Perceived Inequities
How You Are Treated
Productivity Concerns
Procedural Disagreements



Please note that some campuses may have designated web sites, additional peer mediators and resources available. Be sure to visit your respective campuses website. If you require Mediation Services, please select the appropriate campus contact person listed on the UM/MSU menus on either side of this website.


RESOURCES




Helena
Kevin McRae, Director
Labor Relations & Personnel
2500 Broadway
Helena, MT 59620
(406) 444-6570


Missoula
Sara Drake
Emma B. Lommasson Center
Room 252
(406) 243-5705


Montana Tech
Sarah Raymond
Career Services
Room 103, Engineering Hall
(406) 496-4384


Western
Susan Briggs, V.C.
Administration & Finance
(406) 683-7349

MSU MEDIATORS

Billings

Human Resources Office
Room 310, McMullen Hall
(406) 657-2278

 Bozeman
Susan Alt
Personnel & Payroll Services
Room 19, Montana Hall
(406) 994-3651

 Great Falls
Mary Kay Bonilla
Payroll & Benefits Office
(406) 771-5123

 Northern
Kathy Jaynes
Human Resources & Payroll
Room 203, Cowan Hall
(406) 265-4147

Human Resource Services

Emma B. Lommasson Center
Room 252

The University of Montana

Missoula, MT 59812

Phone: 406-243-6766

Fax: 406-243-6095