Featured Training


Running Effective Meetings

Looking for fresh ideas for how to spend less time in meetings and get more out of them? This interactive workshop will explore meeting facilitation processes and techniques to help you and your team engage collaboratively and creatively to solve problems, make decisions, and execute actions.

Workshop Completed

Facilitator: Gordy Pace has been involved in numerous organizational change initiatives during his 28 years at UM. He has chaired University governance groups, designed and facilitated strategic planning processes and has been a leader in introducing participant-driven open-space (unconference) meetings on campus. He’s particularly interested in supporting leadership and communication skills development. Co-sponsored with the Faculty Development Office.

Gordy currently serves as Director of Communications in Information Technology. He has a master’s degree in public administration and undergraduate degrees in journalism and political science from UM.

Working Styles

Misunderstandings and conflicts occur at work even under the best circumstances. This interactive workshop will give you an insight into the way you and others work and think. By learning to identify the strengths and limitations of different working styles, you can begin to appreciate that differences can optimize your ability to perform. Through understanding how different people are motivated, you can become more effective and improve communication and interpersonal relationships.

Facilitator: Cindy Boies is the Training and Development Manager in Human Resource Services.

Request an individualized session for your team by email

Customer Service

Improving our Internal Customer Service

Every person working within the University of Montana who impacts our work, or is impacted by our work, is our “Internal Customer.”  Internal customer service is the foundation for our external customer service. This workshop is designed to both help build our internal customer service skills, as well as problem solve key internal customer service issues.

Workshop Completed

Facilitator: Brooke Corr has over 33 years of business management, hiring, training, and team building experience. She led and trained exceptional customer service teams at the UC Market and the Bookstore at the University of Montana for over 27 years.  Brooke has been facilitating interactive workshops for over 25 years and is the owner of Kaleidoscope Consulting, specializing in Customer Service Training, Interactive Skill Building Workshops and Mediation Services.

HRS Policy Spotlight

Human Resource Services strives to provide multiple opportunities for employees to get the information they need to be a productive member of our campus community.  HRS Policy Spotlight is an opportunity for you to interact with Human Resources representatives who present specialized human resources or payroll topics six times a year.

View HRS Spotlight Schedule

New Employee Welcome

New Employee Welcome (NEW) session, sponsored by Human Resource Services, is your opportunity to get the information you need to become familiar with the benefits of University of Montana (UM) membership; to get answers to your critical employment questions; and to connect with a variety of team members from other areas of campus. While we know you’ll be excited to participate, University of Montana policy requires all new staff, supervisors, administrators and faculty to attend.

View New Employee Welcome Schedule

Personal Development

Engaging with Work

According to recent Gallup Poll data, the percentage of U.S. workers engaged in their jobs currently averages 32%. The majority (50.8%) of employees were "not engaged," while another 17.2% were "actively disengaged." Where are you on the continuum?

This interactive workshop will explore how to connect more fully to your work by helping identify the values and needs you place on your position and strategies you can use to increase your satisfaction.

Workshop Completed

Facilitators: Aimee Ryan is a Certified Trainer with the Center for Nonviolent Communication, a Certified Mediator, and an experienced facilitator. She works with individuals, groups, and organizations to support them in becoming their fullest selves and bringing their greatest potential to the world. Aimee has experience working with nonprofit organizations, for-profit companies, schools, prisons, communities, families and individuals.

Patrick Marsolek is a Clinical Hypnotherapist and author who works with businesses, individuals and families to develop effective and compassionate communication. He brings extensive group facilitation experience and is known for creating a welcoming, inspiring environment for learning, creativity and conflict resolution.

Risk Management

Reducing Risk Exposures in Contracts

The University of Montana enters into many contracts with outside vendors and outside entities every year. In the absence of appropriate insurance provisions and indemnification language, liability may be imposed upon the University for the negligent acts or omissions of its contractors. This course addresses important contractual insurance and indemnification issues including:
  • Contractual risk concerns
  • Hold harmless and indemnification provisions
  • Types of indemnity
  • Developing insurance specifications
  • Certificates of insurance
  • Additional insured requirements
  • Insurance limits
  • Sample specifications

Through education and awareness about these various techniques and strategies, the likelihood of contractual liability claims and litigation is reduced.

Wednesday, December 7 from 9:30am to 12noon, University Center 326/327

Instructor: Brett Dahl, Risk Manager, State Risk Management and Tort Defense Division

Sign up for the Reducing Risk Exposures in Contracts Training
Email Kathy Krebsbach with questions


Workplace Safety

Workplace Safety is everyone’s responsibility at UM. Whether it’s dealing with difficult customers and deescalating conflicts or preventing the number one crime on campus, theft, this workshop will provide tips and tools to help you be safe. Come learn how the University of Montana Police Department (UMPD) promotes reducing crime and improving safety on campus.

Facilitator: Brad Giffin is UMPD’s Community Liaison Officer and works with campus departments to educate employees and students about crime prevention.

Request an individualized presentation for your team by email

The Bottom Line on Title IX: Your Responsibility as a Mandatory Reporter

UM employees are mandatory reporters when it comes to students disclosing information about sexual misconduct, but many people don’t know what that means. This session will focus on what UM employees need to know about Title IX and student sexual misconduct. It will outline the University’s Discrimination Policy and Procedures for a University investigation, how to respond if a student shares that they have been the victim of sexual misconduct, mandated reporting, what support and interim measures are available to students who report to the Title IX Coordinator, what confidentiality means in this context and how we are looking to change our campus culture through bystander intervention.

Training Completed

Facilitators: Jessica Weltman is the Director of Equal Opportunity and Affirmative Action and Title IX Coordinator for the University of Montana.
Drew Colling is the University Prevention Coordinator and Director of the Student Advocacy Resource Center (SARC) at the Curry Heath Center.

Skill Development

Using Focus Groups to Improve Your Work

Focus groups can be an effective method for gathering rich qualitative data about student learning, customer satisfaction, or program impact. This session will give you the tools to conduct successful focus groups and will explore examples of this practice in higher education. Co-sponsored with the Faculty Development Office.

Workshop Completed

Facilitator: Nathan Lindsay specialized in qualitative research in his graduate studies and has conducted dozens of focus groups at universities across the country.  He has written several articles about focus group methodologies and applications.

Nathan currently serves as the Associate Provost for Dynamic Learning and provides support for curricular review, assessment, accreditation, and student success initiatives across campus.


MUS Wellness Webinars

The Montana University System Wellness Program offers webinars led by their nutrition and exercise specialists that focus on a variety of general health and wellness topics. Webinars are usually shown monthly or bimonthly during the lunch hour and are a great way to increase your education over lunch. Watch alone or invite your coworkers and turn it into an office event!

View Scheduled and Archived MUS Wellness Webinars

Contact MUS Wellness by email if you have any questions