Position is responsible for managing the TRIO SSS student information system and reports: develops forms and intake procedures to document eligibility; maintains filing system; ensures student data is complete and accurate in Banner

Manages the budget monitoring system: maintains spreadsheets to track annual budget expenditures; develops budget forecasts; identifies errors in Banner; oversees annual closing of grant account and carryover funds; coordinates payments to on and off campus vendors; serves as the account manager for department ProCard account and prepares monthly financial reports

Serves as office manager and performs reception/clerical tasks: answers the telephone and in-person inquiries; oversees completion of time records and payroll rosters; maintains inventory of supplies; records staff meeting minutes and distributes; interprets and complies with UM travel policies; prepares travel paper work; hires, trains and supervises student clerical staff

Develops marketing and communication pieces (electronic and paper form) to increase awareness and services offered (handouts, forms, surveys, brochures); maintains and updates the project’s website

High school graduation and two (2) years related work experience, or an equivalent combination of education and experience

Knowledge of standard office practices and procedures: business English, spelling, grammar, punctuation and composition

Knowledge of basic budget monitoring and tracking processes and procedures

Ability to create & analyze accurate reports in a variety of formats

Knowledge of or the ability to learn The University of Montana personnel, travel, and financial policies and procedures

Ability to provide positive professional customer service on the phone and in person and remain calm and professional at all times

Effective interpersonal, public relations, and communication skills, including ability to work with diverse population and create and maintain positive working relationships

Ability to create, proofread, and lay out marketing and communication pieces for the intended audience

Knowledge of or the ability to learn web design and maintenance software

Ability to hire, train, supervise and evaluate student clerical staff

Proven organizational, time management, and multi-tasking skills and ability to meet deadlines in a busy environment with attention to detail

Demonstrated skill in the operation of personal computers and related word processing, spreadsheet and database software (MS Excel, Word, Access, Outlook) with the ability to learn other software programs. A MS Word and Excel exercise will be given at the time of interview.

Ability to use and troubleshoot standard office equipment; copiers, fax machine, multi-line phone system

Ability to maintain accurate records and files

Ability to problem solve, make sound decisions and act with initiative

Ability to maintain strict confidentiality

Demonstrated knowledge of and experience with Banner Student and/or Banner Finance database software

Two or more years of experience in an institute of higher education

1. Describe your experience with databases and provide examples of how you have used them, especially if you have experience designing queries and/or reports.

2. Describe your level of proficiency with MS Excel or similar spreadsheet software, and provide examples of tasks you’ve performed using that software.

3. Describe, from your work experience, how you have effectively used your organizational and multi-tasking abilities to manage a friendly and efficient work environment.