All discussions are held in strict confidence by the mediator and the participants.

The mediator visits with each person prior to the mediation.

At the mediation meeting, the mediator explains the process and the rules.

The mediator maintains a neutral position, facilitating a discussion of issues.

During the process, the mediator may meet individually with each person.

Once the issue(s) has been resolved, a written agreement is drawn up and signed by each participant. The agreement is kept in force by the parties themselves.

If no agreement is reached, the mediator will not share details of the session, but may notify the HRS/PPS office of the impasse.

The mediator will schedule follow-up sessions with both people involved.

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Please note that some campuses may have designated web sites, additional peer mediators and resources available. Be sure to visit your respective campuses website. If you require Mediation Services, please select the appropriate campus contact person listed on the UM/MSU menus on either side of this website.