IT accomplishments FY14

Infrastructure

  • Residence halls wireless – wireless access installed in all nine residence halls and Lewis & Clark villages through collaboration between central and Student Affairs IT organizations.

  • Campus wireless - wireless network access upgrades and additions to seven academic buildings.

  • Data center – new data center space will be completed in late summer 2014, allowing us to close an outdated and inefficient data center in the basement of the Liberal Arts building.

  • Virtualized servers – IT’s Central Computing Services group has added more than 140 virtual servers this year, replacing 50 physical servers and their associated space and energy requirements.

  • Classroom upgrades – Eight academic classrooms received technology upgrades this year.

Services and expertise

  • IT service model implementation – Invested in LANDesk Service Desk software system and staff development to manage IT’s services portfolio and support technology users through a single support ticketing system. 

  • Cloud services – IT implemented new cloud-based technology services in FY14, including:

    • Microsoft 365Live email and productivity suite for students
    • Amazon (PaaS, S3 and Glacier) data storage
    • Qualtrics survey tool
    • Box file sharing and collaboration tool (in production in summer 2014)
  • Directory services strategy – IT is working on a cloud-based directory and authentication services strategy.

  • Project management office launch – Through reorganization, IT elevated project management to a major unit under the leadership Scott Holgate.

  • Notification dashboard – IT’s enterprise applications group completed significant enhancements to the notification dashboard tool in InfoGriz. Notification dashboard is used by all sectors of campus to send broadcast and targeted messages.

  • Campus map – IT developed and launched a new mobile-friendly version of the UM campus map. The new map features nine themes that can be activated, such as wireless access locations and accessibility information.

Leadership 

  • IT leadership development – 27 central and distributed IT leaders have been participating in on-campus and national leadership development programs program facilitated by MOR Associates. The on-campus program includes 15 central and nine distributed IT employees. One central and two distributed IT employees have been engaged in the national program with IT leaders from Texas, Minnesota, Boston, UC Berkeley and New York University.

  • Leadership of campus technology initiatives – IT staff have engaged with the campus community over the past year to develop new capabilities and add value to the University. Some examples

    • Web - Central and distributed IT staff collaborated with marketing and communication professionals to develop UM’s new homepage and templates. Central IT supports migration of departmental sites to the new template, as well as developing and supporting multiple web plugins that make our websites dynamic.

    • DegreeBuilder - IT project leaders and programmers worked with the academic sector to develop and launched DegreeBuilder, a tool that allows for consistent entry of academic degree data for integration into Banner and use in UM’s online catalog. Consistent and complete data is critical to adoption of a degree audit system.

    • Analytics tools – IT and the Office of Planning, Budget and Analysis (OPBA) have worked together to explore solutions for analytics at the UM and expect to adopt Tableau.

  • Leadership of other campus initiatives

    • TEDxUMontana - IT project manager Jace Laakso and student worker Lance Perllerin secured a TEDx license and worked with other IT employees and professionals across campus to present TEDxUMontana in September 2013. IT staff were involved speaker selection and development, production, fundraising and marketing.
    • Campus communications - IT communications director Gordy Pace collaborated with staff in the Office of the Provost to do a study of internal communication practices on campus. The project was initiated by Peggy Kuhr, Vice President for Integrated Communications.