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About IT

Information Technology provides leadership in identifying and delivering IT infrastructure, services and support for The University of Montana-Missoula, the four campuses of the multi-campus University of Montana, and the Montana University System.

Central IT

Central IT provides computing, network, and telecommunications infrastructure, supports enterprise level software, and offers a range of technology support services for the Missoula campus. The organization also coordinates with the other Montana University System campuses, the local community, and the State of Montana to ensure consistency of offerings and policy. IT at the University of Montana is led by a Chief Information Officer (CIO), who reports to UM's President and sits on the President's cabinet and council of vice presidents.

Central IT is organized into five major units of service delivery:

  • Enterprise Information Systems, responsible for Banner deployment, including student, finance and Human Resource modules.

  • Central Computing Services, responsible for IT facilities, servers and database administration.

  • Network and Telecommunication Services, responsible for the campus network infrastructure, telephone system and UM's network connectivity across Montana.

  • Directory Services, responsible for central authentication, directory and email services.

  • Technology Support Services, responsible for a variety of client support services including contracted support services, UM’s helpdesk, web application development, web content support services, software licensing, classroom technology support and computer lab management.

Distributed IT

IT shares technology support services with several distributed IT organizations, including:

  • UM School for Extended and Lifelong Learning (SELL) which runs UM Online
  • Student Affairs Information Technology (SAIT) which offers computing services to students in residence halls and shared spaces such at the University Center. SAIT also provides technical support to Student Affairs departments.
  • The Mansfield Library, which offers support to students and other users of their spaces around electronic resources and public labs.
  • Academic unit IT groups that provide a variety of administrative, academic and research-related IT support.

IT Staff Ambassadors looking for participants for 2014-15

About the program