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IT maintenance: April 1-6

Please note IT maintenance for Spring Break, April 1-6:

Exchange Server maintenance: Tuesday, April 2, and Wednesday April 3, 5:00 - 8:00am

IT Windows administrators will perform maintenance on the Exchange servers. Service patches will be installed on the passive systems on Tuesday and on the active systems on Wednesday. Downtime on Wednesday is schedule from 5:00 am until approximately 8:00am. During Wednesday morning’s downtime, Exchange email service will be unavailable (this also includes OWA – You will be unable to send or receive email during this downtime. No mail will be lost during the process.

NetID authentication services through CAS: Thursday April 4, 6:30-7:30am

NetID authentication services through CAS (Central Authentication Service) will be unavailable during this time while IT administrators perform directory services maintenance. 

State of Montana Voice Network service maintenance: Wednesday, April 3; Tuesday, April 9

We have scheduled maintenance on state voice lines from The University of Montana to Helena State Capitol Complex beginning at 8:30AM on these dates. Calls to and from Helena and all long-distance calls to and from the eastern side of Montana may be impacted.

The purpose of this maintenance is to change the Montana State Voice Network physical carrier from one technology to another. This will be a two-part process which should be transparent with no major service disruption anticipated. Every effort will be made to prevent active calls from being terminated.

Campus Voice Services Maintenance: Friday, April 5, 5:30-7:30am; Saturday, April 6, 8am – until approximately 12pm

IT technicians will perform hardware maintenance to change out hardware components and add capacity for future long distance carrier changes on the campus telephone system during these off-hour times. All calls and voicemail sessions to and from The University of Montana, Missoula College East and West Campus as well as voicemail sessions at Spurgin Road DNRC and FWP locations are potentially affected.

Service disruptions are not anticipated but may occur. If a disruption happens, active calls could be disconnected, service should be restored within 4 to 12 minutes after a disruption.

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