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Support

Email

Student email, called UMConnect, uses a suite of Microsoft-hosted Office 365 services.

UMConnect student email support     UMConnect login

Employee email uses Microsoft Exchange. Your email is usually accessed via an Outlook email client or the Outlook Web App (OWA).

Employee email support     Employee Outlook Web app login

NetID and password

Your NetID allows you to connect to many web-based services and applications with the same login and password. University services accessed via the NetID and password are offered to all current employees and also to students once they apply to UM.

More about your NetID   |   NetID password management

Web

Web templates

UM has developed a new set of web templates to improve consistency for web visitors while simplifying content creation and layout for content creators. 

Web templates support site

Cascade content management system

IT supports Cascade CMS for use by official UM departments and organizations.

Cascade CMS help site

Wireless

Wireless access locations

There are three ways to connect to wireless on the UM campus.

  1. UMwpa network using WPA2 Enterprise connection. This is a secure network that requires login with your NetID.
  2. Eduroam network. Also a secure network that allows roaming access worldwide using your UM NetID credentials.
  3. Guest access using open, unencrypted transmission.