September 25
James, Ed and Emmanuel are working overtime trying to fix the damage caused by the virus that hit the Law School and the campus last week. They are updating the virus protection and running virus scans on each computer that has been infected, including individual laptops. This is taking a great deal of time. However, you can remove the viruses from your laptop yourself by following these steps (there are a lot of steps, but it is not difficult).

Even if you don't think your computer has been infected, you should still take the following steps to make sure you remain connected to the new virus server and to insure that you do not have any viruses. Some computers have been infected though the damage was not immediately evident.

PLEASE NOTE: If you cannot print or get to your server space, the following steps will not solve your virus issues. Your computer has suffered a network disruption. You will not be able to fix this problem yourself and must go see James or Ed.

1. Click on Start (Fig. 1).
2. Open the Control Panel.
3. Open Add or Remove Programs.
4. Click on Symantec AntiVirus to highlight.
5. Click Change or Remove Programs, then on Remove (Fig. 2).
6. Click on Yes. Do not restart your computer yet.
7. Uninstall Live Update the same way.
8. After you have uninstalled both programs, click on Yes to restart your computer.

Fig. 1

1. You MUST be on campus to do this.
2. Open your internet browser and go to ftp://10.8.80.100.
3. Click on the folder titled SAV-Client-10-1-6-6000 and drag it to your desktop. IF you see only the directory no folders, click on View in the Windows menu at the top of the screen, then on Open FTP Site in Windows Explorer (Fig. 3).
4. Open the folder and double-click on Setup.exe. This will run the install program. During the install, you should select all the defaults EXCEPT at the Managed/Unmanaged screen you should select Managed (Fig. 4).
5. When you select the Managed version, you will be prompted to identify a server (Fig. 5).
   1. Click on Browse next to the "Server Name" dialog box.
   2. Click on Find Computer.
   3. Enter the IP address 10.8.80.101 in the "Seach for" dialog box. Click the radio button in front of Address. Click on Find.
   4. Click on OK.
6. Continue the installation.
7. When the install in complete, click on Finish.

Fig. 3

Fig. 4

Fig. 5

1. Click on Start.
2. Click on All Programs.
3. Select Symantec AntiVirus from the menu.
4. Click on Live Update to insure you have the most recent updates.
5. Open the Scan menu, the select Full Scan (Fig. 6).
6. Click on Scan to start the scan.

Fig. 6

1. When the scan is complete, right click on the name of each virus in the dialog box.
2. Select Remove Risk (Fig. 7).
3. Click on Start Delete.

Fig. 7

If you have questions or still have trouble with your computer
after this process, see James or Ed.