Overview

Tecnology Educators and Consultants (TECs) provide University of Montana students with a variety of technology resources. Listed below is a brief overview of the most commonly visited pages for answering questions on what we can do for you! To get more detail for any one of the topics please click on the desired page via the left-hand navigation pane.

Services

Listed below are the two main ways we assist student with their technical issues. For a full list of Services please look over the services we provide to students

In-Room Appointments

Student Affairs IT offers in-room tech support to students living in the residence halls at no cost! Appointments can be made in person or online.  To schedule an appointment online, click schedule an appointment

Service Desk

SAIT also offers free over the counter tech support to all students at the SAIT Service Desk, located in the UC on the first floor next to Jus Chillin'.  We are open Monday through Friday from 11AM to 4PM. If your issue requires more work than what can be done over the counter or in your room, or if you are in need of new hardware, we can help you get the information you need to fix the problem yourself or you can check the machine in with us at a minimal charge. 

FAQs

The FAQs contain a drop-down list of the most commonly asked questions we have received throughout the years, all answered with pretty pictures and videos to use at your convenience! Please visit the official FAQs to see if your questions have been answered. If you do not see what you are looking for feel free to call us at 243-2625 and we can do our best to answer your questions over the phone.

TEC Listing

Resident Technology Assistants live in residence halls, and are around to help you with your technical questions. The TEC Listing shows all the current TECs, along with their personal stories and endeavors to help get students better acquainted with their respective hall's Tech Hero!

Cable Lineup

Cable TV is included in student fees when living in the residence halls. For a complete list of the channel lineups, please visit our Cable Lineup page.

Antivirus Download

Students are strongly recommended to have some form of antivirus installed on their computers. We recommend using Microsoft Security Essentials (MSE) for Windows users, as it is free and protects just as well as most paid antiviruses when kept up-to-date. If you use windows 8 or 8.1, then you are in luck! Windows includes a pre-installed copy of MSE, named Windows Defender, and will be running automatically on your computer. For mac users, we recommend ClamXAV, which is also a free program. For more information, including download links, please visit our Antivirus Download page. 

Eduroam 

Eduroam is the name of the wireless network available to students on-campus and in the residence halls. For connection instructions for your various devices, please visit the Wireless Connection Instructions.

The 404

The 404 is a monthly newsletter created by TECs to present useful and exciting articles about technology that are relevant to students. The 404 is distributed throughout the residence halls in the bathrooms and on TEC Bulletin Boards in the main lobbies of each respective hall. They are also kept archived on our site - to view them online visit the official 404 homepage