Student Information

For fall semester 2020, campus services are now being offered in-person remotely, online and over the phone. We recommend calling the office you need to visit first to determine if you need an appointment or if you can access the services you need remotely. 

Financial Aid

The Financial Aid Office, with guidance from the U.S. Department of Education, is working to address questions and concerns of UM students who are impacted by the recent developments from the voronavirus (COVID-19) pandemic. The Financial Aid Office appreciates your understanding during this time, and will do our very best to assist you. In order to answer some of the most frequently asked questions we have created this COVID-19 FAQ.

This information will be updated regularly as it becomes available to inform our students, faculty, staff and larger community regarding any possible financial aid implications related to COVID-19.   

Emergency Student Support Fund

The UM Emergency Student Support Fund has been established to help enrolled students with unexpected crisis or hardship created by COVID-19. Whether you need to pay rent, repair your car, cannot afford necessary prescriptions, cannot afford course materials or are unable to pay for an emergency medical procedure as a result of COVID-19, the fund is designated to help alleviate short-term financial need. Funds cannot be used to pay existing debts to the University. 

Funds are made available through the generous donations of family, friends and alumni of the University of Montana. The funds are intended to provide financial assistance to current UM students only. Learn more and apply on the Emergency Student Support Fund page. 

UFA Faculty and Students Together (FAST) Fund

The University Faculty Association at the University of Montana has launched a new fund to aid students struggling with emergency expenses. The UFA website provides more information for students, an application for the funds, and information for current and former faculty members to contribute to this fund. 

We are awaiting further guidance from the University and U.S. Department of Education and will update these items as we obtain the information – Last update 3/23/20

In general, students must continue to maintain minimum program enrollment requirements (online or in person) to receive aid. 

  • Current Pell Grantand SEOG awards should not be affected
  • Current Federal Direct Loan awards should not be affected 
    • Coronavirus and Loan Forbearance Information for student and parent borrowers.

      To provide relief to student loan borrowers during the COVID-19 national emergency, the US Department of Education has made an administrative forbearance option available to federal student loan borrowers, which allows you to temporarily stop making your monthly loan payment. Read more about these options in the borrower Q&As  to learn more, and contact your loan servicer to find out your specific options.

  • Federal work study (see section below)

Federal Work Study —  The Federal regulations and State of Montana decisions include provisions for Work Study funding based on the current status of the University, and assumes the student is still enrolled in at least 6 credits for spring 2020. Work Study supervisors should contact Ellen Smith, smith@mso.umt.edu,with any additional questions.

Notice for employers whose student workers are NOT being paid through Work Study funding:

  • The Financial Aid office is in the process of awarding all students who are eligible for work study but are not currently being paid through work study. This will enable as many students as possible to continue being paid, even if they are unable to work for reasons related to COVID-19.
  • We will communicate with employers and/or employees as we proceed. We will cover a maximum of the last 4 payrolls of the 2020 year (March 14-May 8). We may not be able to cover all of their scheduled hours through work study, but our goal is to help students receive as much compensation through work study as they are eligible for, reducing the negative financial impact for these students.
  • We are working non-stop on this project, please be patient, checking this link for updates throughout the day. 

Guidelines for Work Study Employers:

  • If your department/ organization is able to provide the same or similar job duties for the student Work Study employee – either on-site or remotely:
    • The student employee can continue to work and earn Work Study wages through the end of the semester. 
    • Work Study students may work remotely. If your Work Study student employees can complete their duties remotely, please update their job description in your records to reflect work that can be accomplished off-site (the financial aid office does not need a new hire form with these changes reflected).
    • Student employees and their supervisors are encouraged to maintain proactive lines of communication, including discussions pertaining to work schedules and expectations. As always, supervisors must oversee the work of any Work Study recipient and submit timesheets in a timely fashion by required deadlines.  
  • If your department/ organization is unable to provide the same or similar job duties for the student
    • If the office/site is closed as a result of the Coronavirus, and the duties cannot be moved remotely (for example, custodial work), the student is considered “unable” to work. 
    • If the office/site is not closed as a result of the Coronavirus, and the duties cannot be moved remotely (for example, custodial work), but the student:
      • has left campus as encouraged by the UM administration
      • is quarantined due to COVID-19
      • is caring for a family member diagnosed with COVID-19
      • is caring for children who are not in school/daycare due to COVID-19 related closures
    • In each of the above cases the student is considered “unable” to work and can be paid through the end of the semester based on the amount of hours they were scheduled to have worked each week.  
  • If your department/ organization:
    • Can provide the same or similar job duties for the student on-site and your department has been deemed essential and the student chooses to remain in Missoula but does not wish to continue working, they forfeit the remaining unearned portion of their Work Study award for the 2019-2020 year. Students should not be required to come to campus unless they work for a department that has been deemed as essential.
    • Can provide the same or similar job duties for the student remotely, and the student is equipped to work remotely but the student does not wish to continue working, they forfeit the remaining unearned portion of their Work Study award for the 2019-2020 year.
    • These are the only two scenarios in which the student is not eligible for compensation for scheduled hours not worked.
  • As an on-campus employer, how do I report hours for a student who has worked vs. those who were unable to work?
    • Please continue to use Griz Time Online (GTO) to record employee hours. 
    • If a student has a permanent shift schedule, please use that to enter their hours in GTO. After entering hours in GTO, please download the payroll information as an excel and make a note next to each student who is being paid for hours not worked due to COVID. Instructions for this reporting protocal can be found here:  Work Study COVID Reporting Instructions.Then email that excel to ellen.smith@mso.umt.edu with the email subject line "WS hours re COVID."
    • If a student's shifts change regularly, please contact Ellen Smith in the financial aid office for guidance. (ellen.smith@mso.umt.edu)
  • OFF CAMPUS EMPLOYERS:
    • How do I report hours for a student who has worked vs. those who were unable to work? Please use this time sheet to report hours for all of your students, whether they were able to work the hours or not. Be sure to review the scenarios above to determine if your student employee is eligible to be paid for hours scheduled but not worked (note: most students are eligible)
    • For the purposes of "signing" these time sheets:
      • Student Signature: please have students sign their paper time sheet and keep in your records, or obtain an email from the student's UM Student Email where the student confirms the hours are accurate.
      • Supervisor Signature: The final email with the Financial Aid provided excel time sheet should include your (the supervisor's) approval of the hours and and be sent from your work email to ellen.smith@mso.umt.edu with the subject "OFF CAMPUS WS hours re COVID."
    • If a student's shifts change regularly, please contact Ellen Smith in the financial aid office for guidance. (ellen.smith@mso.umt.edu)
    • We are exploring several options, but at this time, employers will still be responsible for their share of the students wages. We will update this if anything changes.
    • Students cannot earn more than their Work Study award for the aid year. If you are not sure of the student’s balance, please email their name and 790 number to Ellen Smith (ellen.smith@mso.umt.edu)

 Students:

  • Work Study students should continue to report to their job locations (on or off campus) for as long as the location remains open. The expectation for externships, internships and clinicals is that unless due to closure, you should show up to those engagements.

Please confirm with your supervisor. 

  • If your department is able to provide the same or similar job duties for you – either on campus or remotely:
    • You can continue to work and earn Work Study wages through the end of the Spring 2020 semester. Students cannot earn more than their Work Study award for the aid year. 
    • Work Study students may work remotely. Your job description should reflect work that can be accomplished off-campus. Please speak with your supervisor for further details.
    • As always, supervisors must oversee the work of any Work Study recipient and submit timesheets in a timely fashion by required deadlines.  
    • You can choose to go home and not work, even if the department IS able to provide the same or similar job duties for the student (on campus or remotely) but by doing so you forfeit their remaining unearned Work Study award. 
  • If your office is closed and you cannot report to work     OR
  • If your department is unable to provide the same or similar job duties for the student:
    • You will be paid your regular scheduled hours through the end of the Spring 2020 term, up to the amount of original award. We will provide a format for supervisors to report the hours the student was scheduled for through the end of the semester.
  • How will this affect Summer Work Study options?
    • We do not yet have information on whether Work Study will be an option this summer. We know how difficult this uncertainty is and how important your financial security is.  We are working around the clock to get you answers and will be updating this page throughout the day.

Based on guidance received by OCHE and the University, at this time, MUS financial aid programs for the Spring 2020 term should not be substantially affected by the Coronavirus (COVID-19) outbreak. In general, students must continue to maintain minimum program enrollment requirements to receive the various state aid programs they were awarded.

Q: Are there any implications to my federal aid if I go home?  

A: Students who plan to continue their enrollment (online) for spring 2020 will not be affected regardless of where they live.  This applies to Federal Pell Grants, SEOG, and Direct Loans.  See section above related to Federal Work Study, if applicable.  

 

Q: Are on-campus students receiving a refund if they choose not to stay in their room?

A: The University of Montana is following the Montana University System’s (MUS) lead on these issues:

  • We have confirmed that the MUS refund approval is for students in standard residence halls and the board/dining associated with those halls only.  Lewis and Clark and other UM apartment residents have leases and those remain in effect.
  • We strongly encourage you, for your health and safety and that of our entire campus community, to make plans to move out of our residence halls as soon as possible. As quickly as COVID-19 is spreading throughout the U.S., we want to ensure that our students are as far out of harm’s way as possible and leaving a communal living situation will do just that. And while we are strongly encouraging you to leave, no one will be evicted from our halls. We will find suitable accommodations.
  • If your circumstances are such that our residence halls are your only option, please contact UM Housing immediately, at 406.243.2611They will work with you on your individual situation. We will not evict anyone from the residence halls.
  • For residence hall students to request a refund, please click here to tell us your plans for the remainder of the semester. The survey will begin the refund process automatically.  Important: if students remain in the residence halls, their refund will not be triggered right away.  Some students may be here for another week or so and their refund will process at the time they check out of the halls.

We at UM request your patience as we work through the many unprecedented needs and questions our campus must address. Please be assured that we recognize the financial impacts of COVID-19 on our students and their families and will provide more information as soon as possible. For more information regarding refunds for housing expenses please contact UM Housing at 406.243-2611.

UM scholarships already awarded for the Spring 2020 term will not be affected.

  • While some UM Scholarship programs, like the Montana Academic Achievement (MAA), Leadership Achievement (LAS) and Western Undergraduate Exchange (WUE), are typically not available to students who are categorized as online-only, those students whose courses were transitioned to online due to COVID-19 measures put in place by UM will be exempt from this requirement for the spring 2020 term. Future semesters (Fall 2020 forward) will require the student to ‘return’ to on-campus learning modalities in order to receive these fund types.

Q: Will my spring 2020 athletic aid (NCAA) be impacted?

A: If you have questions regarding the potential impacts to your athletic aid due to changes that occur in response to COVID-19, please contact Jean Gee at jean.gee@mso.umt.edu

Q: What is the impact, if any, to GI Bill recipients when their schools are either closed or has directed their students to take classes online as a result of precautions taken due to COVID-19?

A: If you have questions regarding the potential impacts to veterans education benefits due to changes that occur in response to COVID-19, please contact Daryl Lee at daryl.lee@mso.umt.edu

Q: Will my spring 2020 external (outside UM) funding be impacted?

A: If you have questions regarding the potential impacts to your external funding (i.e. vocational rehabilitation, outside scholarships, etc.) due to changes that occur in response to COVID-19, we recommend contacting that awarding-agency with those questions.

 

Financial Aid Impacts for changes to my enrollment:

Q: Am I eligible for financial aid for remote (online) learning?

A: Yes, you are eligible for federal, state and UM financial aid while you are enrolled in remote learning. You must still be enrolled for the required number of units (half-time or full-time, etc.) to be eligible.

Q: Am I eligible for financial aid if I decide to withdraw or can’t complete my spring 2020 classes?

A: Please contact the withdrawal coordinator (withdrawal@mso.umt.edu) before making modifications to your class schedule so we can assist you in making the most beneficial and informed decisions for your individual situation. 

If you are planning to officially withdraw from all of your Spring 2020 courses, please consult with your academic advisor and a withdrawal coordinator before doing so. Withdrawing from all courses can negatively affect the current Spring 2020 aid as well as future term aid eligibility. To contact the withdrawal coordinator, please email: withdrawal@mso.umt.edu

Students unable to complete the term due to direct impact by coronavirus (COVID-19) outbreak may be advised to file for an appeal. This typically would occur if their academic progress was negatively impacted to an extent that it resulted in their not being able to meet the requirements of receiving various financial aid funding in future terms. Documentation will be requested. If you believe you may fall into this category please contact our office for more information.

Q: What if I have extra expenses caused by COVID-19?

A: If you need additional funding to purchase your flight home, or other COVID-19 related expenses, federal regulations permit us to increase your cost of attendance to allow for this additional educational expense. Typically for domestic students this increased COA is covered by an offer of either a federal subsidized/unsubsidized student loan or a parent PLUS loan depending on your remaining federal eligibility. If you would like to request a budget adjustment, please contact us from your UM student email at faid@mso.umt.edu to request the budget adjustment.

Q: What if my parent(s) are financially impacted by illness, work closure or other COVID-19 related financial hardships?

A: The U.S. Department of Education allows the Financial Aid Office to reassess your family’s ability to contribute to your educational expenses if their income has been impacted as a result of illness. Please contact our office from your UM student email at faid@mso.umt.edu to inquire about this process.

 

Q: Can I still contact the Financial Aid Office?

A: Yes! We are still here. Our phone number is: 406-243-5373 and our email is: faid@mso.umt.edu. If you are a student, please email from your UM student email. You can also Request a Zoom Appointment.

Q: Can I talk to a counselor one-on-one?

A: Yes! Our counselors will continue to be available for appointments which can be scheduled via Zoom or over the phone. Please call or email our office to request an appointment. When requesting your appointment please provide a brief summary of what your questions are regarding, so that we can ensure we schedule your appointment with the appropriate program specialist.

Q: Your office has requested I complete a form to complete my financial aid file. How can I get it to you?

A: Forms can always be submitted via your UM student email to faid@mso.umt.eduAfter ink signing the form, please scan or photograph the document and ensure it (and any required documentation) is formatted as a JPEG, PNG, or PDF file. If you decide to email documents as an attachment, we ask that you redact any sensitive information such as social security number or any other personal identifying information prior to scanning the attachment. 

You may also fax documents to 406-243-4930.

Q: Can I still get financial aid in the summer term?

A: Absolutely! We will continue to award and disburse financial aid as allowed by the Federal and Montana Departments of Education. As a reminder, most financial aid awards require at least half-time enrollment before dollars can disburse to student accounts.

Students interested in receiving summer aid need to submit the Summer 2020 Aid Application. Once completed the form can be faxed or emailed from your UM student email to the financial aid office.

Q: How will this affect Summer Work Study options?

A: We do not yet have information on whether Work Study will be an option this summer. We know how difficult this uncertainty is and how important your financial security is.  We are working around the clock to get you answers and will be updating this page throughout the day.

The Financial Aid Office and Global Engagement Office (GEO) are working closely based on daily updates on program cancellations. Once the Financial Aid Office receives official notification from the GEO we may need to adjust students’ financial aid packages. If this occurs you will be notified. As each financial aid package and student is different the impacts to financial aid, and your overall bill and aid eligibility may vary.

If the program has not yet started for the Spring 2020 Semester generally the aid package is canceled and notifications are sent.

If the program has started and the student is unable to complete the coursework remotely, the Student Accounts Office will complete the federal "Return to Title IV" calculation to see how much federal financial aid was earned based on the last date the student attended courses (This link provides information on the Return to Title IV calculation). The Student Accounts Office will send a notification if your financial aid and UM bill are updated.

Please allow up to 14 business days once the program is canceled to see the update to your financial aid package and billing statement

For questions about this process or your UM bill please contact withdrawal coordinator at: withdrawal@mso.umt.edu

Other UM updates related to COVID-19 are available at: https://www.umt.edu/coronavirus/default.php

Information will be updated as it becomes available.

We highly recommend that you setup direct deposit to receive refunds, if you have not done so already. Further information can be found here.

Community Resource information 

We have attempted to put together a community resources list for students who may need additional help or financial relief in response to the changes to their academic or living situation that have occurred as a result of COVID-19 pandemic. Please note that the University of Montana does not endorse any private offerings, but recognize the need that our students may encounter:

Internet

For those who have no access or limited access to the internet, a recent Federal Communications Commission (FCC) agreement states that providers will waive late fees, not cut off service for lack of payment, and open hot-spots. Below is a list of internet offers from various companies. Note that this list may not be comprehensive, but it is the latest list we have compiled on campus. We recommend reaching out to these entities or others that you work with to determine if you might qualify for any of their relief or assistance programs.
 

AT&T: offers open hot-spots, unlimited data to existing customers, and $10/month plans to low-income families
Spectrum: offers free internet for 2 months
Comcast: offers free internet for 2 months to low-income families, plus all Xfinity hot-spots are free to the public during this time
Sprint: provides unlimited data to existing customers, and allows all handsets to enable hot-spots for 60 days at no extra charge
T-Mobile: unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge

Storage

The University has limited on-campus storage available. We ask that you work to make other arrangements to store your belongings, if necessary. If you need to discuss storage, please call UM Housing at (406) 243-2611. Students with items currently in storage should contact the relevant on-call phone. We will grant you access to your storage unit as quickly as possible.

In addition to on-campus storage, many private storage options exist. Here are 2 companies offering storage deals for students:

  • Eagle Self Storage in Missoula is offering one-month free storage rental of a 5x10 unit to the first 40-50 individuals. This offer is only for UM college students with valid ID. The special runs through April 30, 2020. Contact Eagle Self Storage at (406) 251-8600 or visit www.eagless.net.
  • U-Haul will extend 30 days of free self-storage at U-Haul-owned and -operated facilities to help college students impacted by unforeseen schedule changes at their universities. The free month applies to new customers with college IDs and is a limited-time offer subject to availability. The offer also applies to usage of U-Box containers. Click on uhaul.com/storage to find the store nearest you.
Car Rentals

Companies like Budget, Enterprise, and Hertz are making it easier for students to get home to their families by reducing the age minimum and waiving the young renter fees for rentals.

 

Student Services

For fall semester 2020, most UM offices are offering their services both in-person and remotely. Many offices have changed their operating hours and/or office visit protocal. Please call ahead to determine how to best access the services you need. 

UM's Information Technology services are available.

IT employees are available at 406-243-2002 or 406-243-4357 for immediate remote assistance between 8 a.m. and 5 p.m. Monday through Friday. You may need to leave a voicemail, which we will work diligently to address as promptly as possible during business hours. (Note: Some return calls may come from non-UM numbers as we have a number of employees working remotely).

Please understand we have increased call volume and limited staff, so we encourage you to visit the appropriate sites if possible for information that may help address your issue:

Students – Keep on Learning

Faculty/Staff – Keep on Working

Instructors – Keep on Teaching

You may also submit a support ticket at umt.edu/solutions for non-urgent issues.   

Our dining team is making modifications to service to minimize risk to our community, and they will continue to adjust as the situation evolves. Visit the Campus Dining website for the latest hours of operation.

This fall, Campus Dining will open operations with several changes in place to provide safe and healthy food services to the campus community. Please note the following:

  • Masks are required in all Campus Dining operations. Please wear them in all dining areas. Obviously, you will need to take them off to eat, but please put them back on whenever you get up from your table.
  • The Food Zoo will have expanded meal times to give you more time to eat between classes and reduce crowding at peak meal times.
  • The All Campus Meal Plan will be accepted this fall at the UC Market to help spread out students during peak meal times.
  • Campus Dining recommends you explore smaller operations like Biz Buzz in the Gallagher Business Building and the Heart and Soul Café in Eck Hall when you are ready for lunch. This will help you avoid more crowded operations like the Food Zoo, Food Court and Market during peak meal times.
  • We are regularly cleaning and sanitizing dining areas.
  • Signs and reminders to wear masks and maintain physical distance are posted.
  • There is sit-down dining in the Food Zoo and UC Food Court area, but the number of seats and tables have been reduced to provide physical distancing space in compliance with Missoula City-County Health Department regulations.
  • Campus Dining is the largest student employer on campus. We are still hiring for fall semester.
  • Campus Dining is offering a new Destination Meal plan for students living off campus.
Updated Aug. 19, 2020.

The Mansfield Library is now operating under the following schedule for fall semester:

  • Monday-Thurday: 7 a.m.-11 p.m.
  • Friday: 7 a.m.-7 p.m.
  • Saturday: Closed.
  • Sunday: noon-7 p.m. ⁠

Masks are required.⁠ Please social distance. ⁠

Changes in service: No reservations required for entry. Headphones will not be checked out. Study rooms will not be available for check out/reservation. Reduced amount of computers. ⁠

f you have questions, call 406-243-4071. ⁠

Updated Aug. 17, 2020.

UMOnline provides resources to assist students. Visit Keep on Learning for instruction, tools and support geared toward students.

The Office for Student Success in Lommasson Center Room 269 opened for in-person services on Monday, Aug. 10. Appointments are required. The office continues to offer remote services as well. To schedule an in-person or remote appointment, call 406-243-2800.

If you don’t know who your advisor is or need to meet with a Undergraduate Advising Center advisor but are unsure of who to meet with, please email UAC Director Nathan Domitrovich, at nathan.domitrovich@mso.umt.edu or call 406-243-2851.

See the OSS website for more information about:

  • Undergraduate Advising Center
  • Writing and Public Speaking Center
  • Financial Education Program
  • Study Jam Tutoring
  • TRIO Student Support Services
Updated Aug. 11, 2020.

The DSS office located in Lommasson Center Room 154 is open for fall semester 2020. In-person services are available on an appointment-only basis. To schedule an appointment, email dss@umontana.edu or call 406-243-2243.

Updated Aug. 11, 2020.

AISS staff will provide remote service to students via email and Zoom. For assistance with Native American tuition waiver forms, tribal higher education forms, Curry Health and other questions, AISS will be happy to assist you.

Writing and math tutoring is available remotely. Visit the Writing and Public Speaking Center for writing tutoring. For math tutoring, email tutorM@umontana.edu

 
 Please do not hesitate to call or email AISS with any concerns.

Email: AISS@umontana.edu
Phone: 406-243-6308, 406-243-6306

The ELCS office in Lommasson Room 154 reopened Aug. 10, 2020. We will continue offering remote appointment options via Zoom, phone or email. View our Career Coaching and Experiential Learning Advising services here.

While our office will be open, we will be implementing the following protocols in an effort to keep everyone safe and healthy:

  1. Masks will be required by all people in the office in compliance with the statewide directive from the governor and UM policy.
  2. We ask that the six-foot physical distancing guidelines are followed. Follow the floor decals to assist with this measure.
  3. If you are feeling ill, exhibiting symptoms of COVID-19 or were exposed to someone who tested positive, please stay home. We welcome you to access all of our services remotely.

If you have an appointment with us:

  1. We encourage students to schedule remote appointments unless they are unable to use online services.
  2. If you have an in-person appointment, please arrive exactly at your appointment time to reduce time spent waiting in our lobby area.
  3. If you have materials for your Career Coach (resume, cover letter, job description, etc.) please email them to your coach prior to your appointment to avoid bringing physical items into the office.
Updated Aug. 11, 2020.

The Student Advocacy and Resource Center is offering remote/telehealth services. We will not have staff in our physical office space on a regular basis, but will continue to offer services via phone, email, and/or video chat (Zoom) options during regular business hours (9 a.m.-4 p.m., Monday-Friday) and after-hours support through our 24-hour support line 406-243-6559.

For scheduling services, contact the SARC main office at 406-243-4429. Students who have an upcoming in-person appointment scheduled in our office with a SARC advocate/clinician should call 406-243-4429 office to set up a telehealth appointment.

We will continue to offer “drop-in” services for both new and returning clients via telehealth options. Please call our 24-hour support line at 406-243-6559 to connect with a clinician for immediate support.

The VETS Office is available from 8 a.m. to 5 p.m. Monday-Friday in their Zoom Room at https://umontana.zoom.us/j/623518569

You may also contact the VETS Office by calling 406-243-2744 or emailing vetsoffice@mso.umt.edu

Updated Aug. 11, 2020.

UDASH bus service resumed Wednesday, Aug. 19. See the Office of Transportation's COVID-19 page for schedule information.

Updated Aug. 17, 2020.

The Math Learning Center is now open online to help students with their 100- and 200-level math courses. Options include live tutoring through Zoom or through our new “Dear Math Tutor” service. Details and schedules can be found on the Math Learning Center webpage

The University of Montana Bookstore hours of operation this fall are:

  • 8 a.m.-5:30 p.m. Monday-Friday.

The Bookstore strongly recommends that students place textbook orders via our website, montanabookstore.com. Students will be able to choose “In-Store” pickup or have the books shipped to their address.  Orders over $49 ship for free. Shipping times are typically 1-2 business days from the ship date when shipping within Montana. Out-of-state shipping may take longer.

Some important information to know before you go to the Bookstore:

  • Our textbook aisles will be closed to customers as we are unable to be socially distanced within the space we have. We will offer counter service at the textbook desk where we will be able to pull the books you need and answer any questions. Please have a copy of your course schedule with you.
  • The Bookstore will only have one entrance and one exit. Please use the doors that are located inside the University Center.
  • Web order pick-up will be at the north entrance (near the tennis courts). Please note that the north entrance will only be for web order pick-up and not entrance or exit from the store.
  • Maximum of 85 customers will be allowed in store at a time to maintain social distancing.
  • Face masks are required in the Bookstore.
  • Hours will be updated on our website, montanabookstore.com, as well as on Google. While we will have a closing time listed, if there are customers waiting in line outside the store, we will remain open until each customer has been served.

We will be doing everything we can to serve each student to the best of our abilities. If there are questions feel free to email michael.corbin@mso.umt.edu or call 406-303-3690. We will get back to you as quickly as possible.

Updated Aug. 17, 2020.

The Griz Card office in the UC is open from 8:30 a.m. to 4:30 p.m. Monday through Friday.

Call 406-243-6943 for assistance with Griz Card matters.

Updated Aug. 17, 2020.

International students currently have the option to take classes remotely or on campus. Please read the Global Engagement Office's International Travel Guidance for the latest travel guidance for international students wishing to enter the U.S.

Updated Sept. 3, 2020.

The UC is open and operating under the following hours this fall:

  • 6 a.m.- 11 p.m. Monday-Friday
  • 7 a.m.-11 p.m. Saturday
  • 9 a.m.-11 p.m. Sunday
Updated Aug. 17, 2020.

The Univeristy Center has created a hub for all virtual campus events and activities to help students have fun, pass the time, stay healthy and prepare for the future. Find awesome events and activities from all your favorite campus groups, including online fitness classes, Trivia Nights and more. All these events can be found on the UM App or on the “Keeping UM Connected” website.

Curry Health Center

Curry Health Center continues to evolve through this ever-changing health event to support a safe and healthy campus community. Please see the changes to services offered below. Continue checking our Curry Health Center web and social media for information and tips on staying safe and well. 

Curry Health Center also strongly urges you to:

  • Stay home when you are sick.
  • Wash your hands often.
  • Call your health care provider’s office in advance of a visit.
  • Practice social distancing. Limit your movements and activities to only those things that are necessary. Limit your visitors and avoid crowds.

Urgent medical care is available during our regular hours of 8 a.m. to 5 p.m. Monday through Friday. Please call 406-243-2122 before coming in. COVID-19 testing is available if needed. The medical clinic is suspending nonurgent, routine health care such as physicals and check-ups.

We are asking that our patients and clients call CHC first before coming in. Our telephone number is 406-243-2122. Please listen carefully to the options and select the one the best meets your needs.

Curry is offering tele-medicine appointments for students who are in Missoula and those who have traveled back home. Medication refills are also available. Call 406-243-2122 to schedule a tele-health appointment.

Curry Health Center is able to complete prescription refills for students, even if they are no longer in the Missoula area. Students may call 406-243-2122 to have a prescription refilled at a pharmacy near them.

Urgent dental care will be available during regular hours. If you have an urgent dental need, please call first. Dental clinic is suspending nonurgent, routine health care such as teeth cleanings and routine exams.

Urgent counseling care will be available during regular business hours. If you have an urgent counseling need, please call first. Our counseling service is working to rearrange current, ongoing care through tele-counseling.

Student Wellness is suspending all outreach presentations and promotional gatherings. The Condom Corner is closed.

The Student Insurance Office will be actively working remotely.

Commencement

In-person Commencement ceremonies for spring 2020 were postponed by the Montana University System. In August, UM announced that will not hold a ceremony this fall for spring/summer graduates and there will not be a fall Commencement in December. All 2020 graduates are invited to walk in spring 2021 ceremonies. See the FAQs below for more details.

FAQs about Commencement

When the MUS delayed in-person spring Commencement ceremonies, UM surveyed our soon-to-be graduates to hear their thoughts. Many expressed interest in a campus Commencement ceremony in September or October. As we completed the spring semester remotely and restrictions in the state of Montana began to lift, we remained hopeful that a fall ceremony would be possible.

Now, given the level of COVID-19 infection and spread both nationally and in Montana, and the uncertainty of whether this will subside or increase in the coming weeks, we believe a large gathering of the UM family for a Commencement ceremony this fall is not in the best interest of our recent graduates, their families or our community.

If public health conditions improve by next spring, we plan to hold spring Commencement ceremonies on May 8, 2021. We invite all Class of 2020 graduates from spring, summer and fall to return to campus and don their Commencement regalia alongside the Class of 2021 and walk across the stage to receive their degrees, just as they would have in 2020.

Updated Aug. 11, 2020.

For the past two years, UM has held a Commencement in December to celebrate graduates who completed their degrees at the end of fall semester. However, this year UM will not hold a December Commencement ceremony, in part because the shift in the academic calendar to conclude fall semester on Wednesday, Nov. 25, the day before Thanksgiving. We are deeply saddened we must postpone our plans to celebrate our fall graduates with an in-person ceremony.

If public health conditions improve by next spring, we plan to hold spring Commencement ceremonies on May 8, 2021. We invite all Class of 2020 graduates from spring, summer and fall to return to campus and don their Commencement regalia alongside the Class of 2021 and walk across the stage to receive their degrees, just as they would have in 2020.

Updated Aug. 11, 2020.

Gradutes who plan to hold their own ceremonies may purchase graduation accessories from UM's regalia vendor, Herff Jones. Visit the the Herff Jones retail website to rent or purchase Commencement regalia or accessories.

Please note, rental of regalia for spring Commencement 2021 is not open yet. Students who plan to participate in ceremonies in May 2021 should wait to rent their regalia until spring. The Registrar's Office will notify students/graduates when the rental period for spring opens.

Updated Aug. 11, 2020.

Your diploma will be mailed to the address you provided on your graduation application. If that address is no longer where you want your diploma sent, you must email your graduation coordinator to update it. Updating your address via CyberBear will not change where your diploma gets mailed. To update your address or if you have additional questions about your graduation progress, please contact your graduation coordinator.

Updated Aug. 11, 2020.

UM’s graduation coordinators are:

Kyle Brester at brester@mso.umt.edu

  • College of the Arts and Media
  • College of Business
  • College of Health Professions and Biomedical Sciences
  • Phyllis J. Washington College of Education
  • W.A. Franke College of Forestry and Conservation

Ben Hamman at hamman@mso.umt.edu

  • Missoula College
  • College of Humanities and Sciences
  • Global Leadership Initiative
Reviewed Aug. 11, 2020.

Please reach out to UM Commencement Event Coordinator Gina DiDomenico at 406-243-6318 or gina.didomenico@umontana.edu.

Reviewed Aug. 11, 2020.

FAQs