Student Information

For fall semester 2021, UM's student support services are now being offered in-person, remotely, online and over the phone. We recommend calling the office you need to visit first to determine if you need an appointment or if you can access the services you need remotely. 

Financial Aid

The Financial Aid Office, with guidance from the U.S. Department of Education, is working to address questions and concerns of UM students who are impacted by the developments from the coronavirus  pandemic. 

See the Finanical Aid Office's COVID-19 FAQs here.

Call 406-243-5373 to reach the Financial Aid Office or visit their website

UM's Information Technology services are available.

IT employees are available at 406-243-2002 or 406-243-4357 for immediate remote assistance between 8 a.m. and 5 p.m. Monday through Friday. You may need to leave a voicemail, which we will work diligently to address as promptly as possible during business hours. (Note: Some return calls may come from non-UM numbers as we have a number of employees working remotely).

Please understand we have increased call volume and limited staff, so we encourage you to visit the appropriate sites if possible for information that may help address your issue:

Students – Keep on Learning

Faculty/Staff – Keep on Working

Instructors – Keep on Teaching

You may also submit a support ticket at umt.edu/solutions for non-urgent issues.   

Our dining team is making modifications to service to minimize risk to our community, and they will continue to adjust as the situation evolves. Visit the Campus Dining website for the latest hours of operation. Visit UM Dining's Coronavirus webpage for details on their safety measures.

Campus Dining is operating with several changes in place to provide safe and healthy food services to the campus community. Please note the following:

  • Masks are required in all Campus Dining operations. Please wear them in all dining areas. Obviously, you will need to take them off to eat, but please put them back on whenever you get up from your table.
  • The Food Zoo will have expanded meal times to give you more time to eat between classes and reduce crowding at peak meal times.
  • The All Campus Meal Plan will be accepted at the UC Market to help spread out students during peak meal times.
  • We are regularly cleaning and sanitizing dining areas.
  • Signs and reminders to wear masks and maintain physical distance are posted.
  • There is sit-down dining in the Food Zoo and UC Food Court area, but the number of seats and tables have been reduced to provide physical distancing space in compliance with Missoula City-County Health Department regulations.
  • Campus Dining is offering a new Destination Meal plan for students living off campus.
Updated Jan. 6, 2021.

UM's Mansfield Library is now operating under the following schedule for spring semester:

  • Monday-Thurday: 7 a.m.-11 p.m.
  • Friday: 7 a.m.-7 p.m.
  • Saturday: Closed.
  • Sunday: noon-7 p.m. ⁠

Find holiday hours for the Mansfield Library here

⁠Masks are required.⁠ Please social distance. ⁠If you have questions, call 406-243-4071. ⁠

The Payne Family Library at Missoula College will operate under the the following schedule for spring semester:

  • Monday - Thursday: 7:30 a.m. to 4 p.m.
  • Friday: 7:30 am.. to noon
  • Saturday-Sunday: Closed
  • Closed all University holidays

Updated Jan. 6, 2021.

UMOnline provides resources to assist students. Visit Keep on Learning for instruction, tools and support geared toward students.

UMOnline has pulled together a focused list of resources to support online and remote students and has developed an Online Student Success Guide.

Strategies for Online Students is a self-enrollable, self-paced tutorial for students to help them identify their preferred learning styles and learn strategies for being a successful online student.

Updated March 4, 2021.

The Office for Student Success in Lommasson Center Room 269 open for in-person services. Appointments are required. The office continues to offer remote services as well. To schedule an in-person or remote appointment, call 406-243-2800.

If you don’t know who your advisor is or need to meet with a Undergraduate Advising Center advisor but are unsure of who to meet with, please email UAC Director Nathan Domitrovich, at nathan.domitrovich@mso.umt.edu or call 406-243-2851.

See the OSS website for more information about:

  • Undergraduate Advising Center
  • Writing and Public Speaking Center
  • Financial Education Program
  • Study Jam Tutoring
  • TRIO Student Support Services
Updated Jan. 6, 2021.

The Office for Disability Equity office located in Lommasson Center Room 154 is open for spring semester 2021.

In-person services are available on an appointment-only basis. To schedule an appointment, email dss@umontana.edu or call 406-243-2243.

ODE is also conducting meetings and appointments via phone, Zoom or email. To schedule an appointment, email dss@umontana.edu or call 406-243-2243.

Updated Jan. 6, 2021.

AISS staff will provide remote service to students via email and Zoom. For assistance with Native American tuition waiver forms, tribal higher education forms, Curry Health and other questions, AISS will be happy to assist you.

Writing and math tutoring is available remotely. Visit the Writing and Public Speaking Center website for writing tutoring. For math tutoring, email tutorM@umontana.edu

Please do not hesitate to call or email AISS with any concerns.
Email: AISS@umontana.edu
 
Phone: 406-243-6308, 406-243-6306

The ELCS office in Lommasson Room 154 is open for spring semester. We will continue offering remote appointment options via Zoom, phone or email. View our Career Coaching and Experiential Learning Advising services here.

While our office will be open, we will be implementing the following protocols in an effort to keep everyone safe and healthy:

  1. Masks will be required by all people in the office in compliance with the UM policy.
  2. We ask that the six-foot physical distancing guidelines are followed. Follow the floor decals to assist with this measure.
  3. If you are feeling ill, exhibiting symptoms of COVID-19 or were exposed to someone who tested positive, please stay home. We welcome you to access all of our services remotely.

If you have an appointment with us:

  1. We encourage students to schedule remote appointments unless they are unable to use online services.
  2. If you have an in-person appointment, please arrive exactly at your appointment time to reduce time spent waiting in our lobby area.
  3. If you have materials for your Career Coach (resume, cover letter, job description, etc.) please email them to your coach prior to your appointment to avoid bringing physical items into the office.
Updated Jan. 6, 2021.

The SARC office is providing remote/telehealth services for the 2020-21 academic year in an effort to reduce interactions and possible exposure to COVID-19.

SARC continues to offer services via phone, email and/or video chat (Zoom) options during our regular business hours (9 a.m. to 4 p.m. Monday-Friday) and after-hours support through our 24-hr support line 406-243-6559.

Call 406-243-4429 or call the 24-hr Support Line 406-243-6559 to be connected to a SARC clinician/advocate about scheduling services.

The VETS Office is available from 8 a.m. to 5 p.m. Monday-Friday in their Zoom Room at https://umontana.zoom.us/j/623518569

You may also contact the VETS Office by calling 406-243-2744 or emailing vetsoffice@mso.umt.edu

Updated Jan. 6, 2021.

UDASH bus service will resume on Jan. 11, 2021, on a limited basis. See the Office of Transportation's COVID-19 page for schedule information.

Updated Jan. 6, 2021.

The Math Learning Center is now open online to help students with their 100- and 200-level math courses. Options include live tutoring through Zoom or through our new “Dear Math Tutor” service. Details and schedules can be found on the Math Learning Center webpage

The University of Montana Bookstore hours of operation this spring are:

  • 8 a.m.-5:00 p.m. Monday-Friday.

The Bookstore strongly recommends that students place textbook orders via our website, montanabookstore.com. Students will be able to choose “In-Store” pickup or have the books shipped to their address.  Orders over $75 ship for free. Shipping times are typically 1-2 business days from the ship date when shipping within Montana. Out-of-state shipping may take longer.

Some important information to know before you go to the Bookstore:

  • Our textbook aisles will be closed to customers as we are unable to be socially distanced within the space we have. We will offer counter service at the textbook desk where we will be able to pull the books you need and answer any questions. Please have a copy of your course schedule with you.
  • The Bookstore will only have one entrance and one exit. Please use the doors that are located inside the University Center.
  • Web order pick-up will be at the north entrance (near the tennis courts). Please note that the north entrance will only be for web order pick-up and not entrance or exit from the store.
  • Maximum of 85 customers will be allowed in store at a time to maintain social distancing.
  • Face masks are required in the Bookstore.
  • Hours will be updated on our website, montanabookstore.com, as well as on Google. While we will have a closing time listed, if there are customers waiting in line outside the store, we will remain open until each customer has been served.

Updated Jan. 6, 2021.

For spring semester, the Griz Card office in the UC is open from 8:30 a.m. to 4:30 p.m. Monday through Friday. Schedule an appointment on the Griz Card website.

Call 406-243-6943 for assistance with Griz Card matters.

Updated Jan. 6, 2021

International students currently have the option to take classes remotely or on campus. Please read the Global Engagement Office's International Travel Guidance for the latest travel guidance for international students wishing to enter the U.S.

Updated Sept. 3, 2020.

The UC is open and operating under the following hours:

  • 6 a.m.- 11 p.m. Monday-Friday
  • 8 a.m.-11 p.m. Saturday
  • 9 a.m.-11 p.m. Sunday
Updated Aug. 17, 2020.

The Univeristy Center has created a hub for all virtual campus events and activities to help students have fun, pass the time, stay healthy and prepare for the future. Find awesome events and activities from all your favorite campus groups, including online fitness classes, Trivia Nights and more. All these events can be found on the Griz Hub site.

Updated Jan. 6, 2021.

Curry Health Center

Curry Health Center continues to evolve through this ever-changing health event to support a safe and healthy campus community. Please see the changes to services offered below. Continue checking our Curry Health Center web and social media for information and tips on staying safe and well. 

Curry Health Center also strongly urges you to:

  • Stay home when you are sick.
  • Wash your hands often.
  • Call your health care provider’s office in advance of a visit.
  • Practice social distancing. Limit your movements and activities to only those things that are necessary. Limit your visitors and avoid crowds.

Urgent medical care is available during our regular hours of 8 a.m. to 5 p.m. Monday through Friday. Please call 406-243-2122 before coming in. Free COVID-19 testing is available for symptomatic students. The medical clinic is suspending nonurgent, routine health care such as physicals and check-ups.

We are asking that our patients and clients call CHC first before coming in. Our telephone number is 406-243-2122. Please listen carefully to the options and select the one the best meets your needs.

Curry is offering tele-medicine appointments for students who are in Missoula and those who have traveled back home. Medication refills are also available. Call 406-243-2122 to schedule a tele-health appointment.

Curry Health Center is able to complete prescription refills for students, even if they are no longer in the Missoula area. Students may call 406-243-2122 to have a prescription refilled at a pharmacy near them.

 

Urgent dental care will be available during regular hours. If you have an urgent dental need, please call first. Dental clinic is suspending nonurgent, routine health care such as teeth cleanings and routine exams.

Urgent counseling care will be available during regular business hours. If you have an urgent counseling need, please call first. Our counseling service is working to rearrange current, ongoing care through tele-counseling.

Student Wellness is suspending all outreach presentations and promotional gatherings. The Condom Corner is closed.

The Student Insurance Office will be actively working remotely.

Commencement

Fall 2021 commencement is currently scheduled for Saturday, December 18, 2021 at 10:00 am in the Adams Center.

For the most current information regarding university commencement, please visit the Registrar's commencement website.

FAQs about Commencement

The University of Montana is tentatively planning an outdoor, in-person, socially distanced Commencement ceremony on Saturday, May 1, in Washington-Grizzly Stadium.

All degree candidates from 2020 (spring, summer and fall) are invited to join degree candidates of spring 2021 and summer 2021 for a day of pomp and circumstance as we celebrate your academic accomplishments.

Students who are eligible to participate in Commencement ceremonies should have received a personalized RSVP link in their student email or their preferred email account on record with UM in early February. Any student who plans to attend UM’s in-person Commencement respond via the link by Monday, March 1. If you believe you are eligible to participate in Commencement, but did not receive your link, email graduation@umontana.edu.

This is a non-binding RSVP that will give us a general idea of how many graduates plan to take part in graduation ceremonies and inform our contract tracing efforts for the event. Based on the responses we receive by March 1, we will begin planning event and guest details.

Due to the complexity of hosting an event during a pandemic and changing regulations, at this time we do not know what our capacity to host guests will be. Offering our students a safe, in-person Commencement experience is our priority. Regardless of our ability to host in-person guests, we will livestream the Commencement ceremonies so those who cannot attend can still participate remotely.

Any student participating in UM Commencement ceremonies must order Commencement regalia through UM’s vendor, Herff Jones. All regalia rentals and purchases will be mailed to each graduate’s home address. There will be no regalia pick-up on campus this year. The deadline to order regalia is Tuesday, March 23.

As the details develop, you can find up-to-date information on the Spring 2021 Commencement website.

If you have any questions, please email graduation@umontana.edu.

Updated Feb. 18, 2021.

All degree candidates from 2020 (spring, summer and fall) are invited to return to UM for a day of pomp and circumstance on Saturday, May 1, 2021, as we celebrate your academic accomplishments.

Students who are eligible to participate in Commencement ceremonies should have received a personalized RSVP link in their student email or their preferred email account on record with UM in early February 2021. Any student who plans to attend UM’s in-person Commencement must respond via the link by Monday, March 1. If you believe you are eligible to participate in Commencement, but did not receive your link, email graduation@umontana.edu.

This is a non-binding RSVP that will give us a general idea of how many graduates plan to take part in graduation ceremonies and inform our contract tracing efforts for the event. Based on the responses we receive by March 1, we will begin planning event and guest details.

Due to the complexity of hosting an event during a pandemic and changing regulations, at this time we do not know what our capacity to host guests will be. Offering our students a safe, in-person Commencement experience is our priority. Regardless of our ability to host in-person guests, we will livestream the Commencement ceremonies so those who cannot attend can still participate remotely.

Any student participating in UM Commencement ceremonies must order Commencement regalia through UM’s vendor, Herff Jones. All regalia rentals and purchases will be mailed to each graduate’s home address. There will be no regalia pick-up on campus this year. The deadline to order regalia is Tuesday, March 23.

As the details develop, you can find up-to-date information on the Spring 2021 Commencement website.

Updated Feb. 18, 2021.

Gradutes who plan to hold their own ceremonies may purchase graduation accessories from UM's regalia vendor, Herff Jones. Visit the the Herff Jones retail website to rent or purchase Commencement regalia or accessories.

Please note, rental of regalia for spring Commencement 2021 is not open yet. Students who plan to participate in ceremonies in May 2021 should wait to rent their regalia until spring. The Registrar's Office will notify students/graduates when the rental period for spring opens.

Updated Aug. 11, 2020.

Your diploma will be mailed to the address you provided on your graduation application. If that address is no longer where you want your diploma sent, you must email your graduation coordinator to update it. Updating your address via CyberBear will not change where your diploma gets mailed. To update your address or if you have additional questions about your graduation progress, please contact your graduation coordinator.

Updated Aug. 11, 2020.

UM’s graduation coordinators are:

Kyle Brester at brester@mso.umt.edu

  • College of the Arts and Media
  • College of Business
  • College of Health Professions and Biomedical Sciences
  • Phyllis J. Washington College of Education
  • W.A. Franke College of Forestry and Conservation

Ben Hamman at hamman@mso.umt.edu

  • Missoula College
  • College of Humanities and Sciences
  • Global Leadership Initiative
Reviewed Aug. 11, 2020.

Please reach out to UM Commencement Event Coordinator Gina DiDomenico at 406-243-6318 or gina.didomenico@umontana.edu.

Reviewed Aug. 11, 2020.