Frequently Asked Questions
What are reasonable accommodations?
Civil rights laws require reasonable accommodations of non-essential elements of academic programs in order to ensure access. The accommodations only change in the learning environment that permit students with disabilities to have equal educational opportunities.
Students with disabilities must meet or exceed academic standards with or without reasonable accommodations. Under no circumstances should any accommodation result in a fundamental alteration to the course.
When should students request accommodations from their instructors?
Disability Services encourages students to request accommodations for the class early in the semester. Students are also advised by the office to provide a verification letter and make an appointment with the instructor in advance. However, be aware that this is not always the case; some students may request accommodations not timely. Instructors do not need to honor retroactive accommodation requests.
What if the student’s accommodation requests differ from what a verification letter recommends?
What should instructors do when students say their disabilities limit attendance or meeting deadlines?
Class attendance and assignment policies are set by faculty or departments. When the functional limitations of the disability affect a student’s participation in their classes, the student’s coordinator may recommend flexibility with attendance and deadline policies as a possible reasonable accommodation.
However, flexibility with attendance and deadline policies may not be reasonable if class participation is determined as an essential component of the class.
Instructors do not have to grant retroactive requests from students.
When requesting extended deadlines, students must notify the instructors before the due date and make arrangements with the instructor to determine the new due date. The extended deadlines should not compromise the integrity of the course.
Instructors determine policies about make-up work and missed quizzes or exams. The instructors have the right to hold to their academic standards and are not required to lower or modify essential course elements in order to provide accommodations to students with disabilities.
Discussion between the instructor and the student is essential. Please contact the student's DSS coordinator for questions.
What do instructors do when a student asks for a note-taker in class?
Students with disabilities, who qualify for the note-taking accommodation, will ask a classmate to share notes with them. However, if the search is not successful, the students may ask you for your assistance by making an announcement in the class.
An example of the announcement is: “A student is looking for a volunteer note-taker in this class. The note-taker will receive a stipend of $30 in UMoney per semester from Disability Services. Please see me after class for more information.”
How do instructors or departments request Sign Language interpreting or captioning services?
What if a classroom is moved?
Classrooms may be moved if the room is inaccessible to a student registered for the course. Whenever possible, a student may be moved to another section of the same course at the same time if that section is scheduled in an accessible location. However, not all students with severe mobility limitations, who may require room changes, have visible disabilities. A hostile learning environment could be created when questions are posed regarding a room change for a student with a disability. The Office of the Registrar notifies instructors before any classroom changes are finalized.
What if a student misses class because of an elevator breakdown?
Elevator breakdowns constitute temporary access barriers for students with mobility limitations. Most elevator breakdowns last only a few hours, but some have lasted several weeks. Students may miss critical course information, be unable to take scheduled exams or pop quizzes, or be unable to give required presentations. This is a no-fault situation in many respects, but the University still assumes the responsibility of equal access. In such circumstances, the student should contact the instructor as soon as possible and request some assistance in obtaining course notes or rescheduling an exam or presentation. The student’s attendance record should not be adversely affected.
Are accommodations fair to other students?
Civil rights laws for people with disabilities are founded on the assumption: the same treatment does not always fairly measure. The laws protect students with disabilities from being subjected to the arbitrary measure of what is best for others, except in cases of safety to others. The assumption of the law is that modifying non-essential tasks should give students with disabilities an equal, or fair, chance to demonstrate their ability by minimizing their functional limitations to the greatest extent possible.
A student, with writing or typing limitations, may be an excellent writer even though he/she cannot print or type the letters and words. Thus, the physical act of writing is a non-essential task. The student's mastery of language and course material must not, under the law, be judged by his/her ability to manipulate a pencil or to use a keyboard. Providing a scribe to record the student's essay responses permits the student to show whether he/she can write effectively.
No unfair advantage over non-disabled peers is gained by the use of a scribe. In using this auxiliary aid, the student must communicate clearly to the scribe the words and structure of his/her answer including punctuation and spelling. Even with extended time on an essay exam to compensate for the additional time of dictating to the scribe, the student can only hope for equality of access.
How do instructors challenge an accommodation that they feel unreasonable?
If you are uncertain about an accommodation request, you can challenge the student's request in a number of ways. First, ask the student to provide a verification letter from Disability Services to ensure that the accommodation is recommended by Disability Services. If the letter does not mention the requested accommodation, please contact the student's Disability Services coordinator.
If an accommodation request may cause fundamental alteration, undue hardship, administrative burden, personal services, or threat to self or others, the request is considered unreasonable and may be denied. See When accommodations are not provided.
Students may request accommodations that have not been discussed with Disability Services. This does not always mean that the request is unreasonable under the law. Contact the student's Disability Services coordinator if a request seems to be unreasonable. We will work with instructors to suggest other alternatives to the student.
If you decide to deny the student's accommodation request as unreasonable, consult your colleagues in your department and inform the student clearly of your reasons for the denial of the request. If you have discussed with Disability Services already, refer the student to their Disability Services coordinator for further clarification.
What do instructors do to deny students' accommodation requests?
The University is responsible for providing accommodations unless they fall under one of the following five categories:
Disability Services recommends that denials of accommodation requests be decided at least at the departmental level and not by an individual instructor. Instructors and their departments should feel free to negotiate accommodations that best fit course expectations. Contact the student's Disability Services coordinator for consultation.
What do instructors do when a student’s behavior disrupts their courses?
It is not possible to accommodate disruptive behavior on the part of a student with a disability. Students with disabilities are expected to adhere to the Student Conduct Codes like any other student. If disruptive behavior occurs, the instructor should give the student a fair warning. Contact the contacts for Community Standards, Behavioral Intervention Team (BIT), or Disability Services for questions or concerns.
How do instructors request for consultation or a presentation from Disability Services?
Disability Services is a resource for faculty members, staff, departments, and schools. We are available for consultations on accessibility in the curriculum and on teaching and interacting with students with disabilities. We can meet individually, or provide a presentation to a class, departmental meeting, or a larger group. To request a consultation, contact our office via email or call at 406-243-2243.