Electronic Information Technology Access Resources

Best Practices

Please do:   

  • Clear communication about your directions when you welcome your students to request modifications
  • Make your course content well-structured and easy to navigate
  • Honor reasonable modification requests 
  • Make sure materials are captioned or interpreted for deaf and hard-of-hearing students
  • Scan and upload all documents as text, not image-based PDFs
For additional information, view Electronic Accessibility and COVID-19 FAQs.


Follow Style Guide for Accessible Design in Moodle

Moodle- giving students extended test time
Instructors modify the test time through Moodle. Students notify their instructors and request testing modifications. 
View User Overrides (Extensions) for Quizzes  (PDF) (Word)

Moodle - giving students extended deadlines
Instructors modify the deadlines through Moodle. Students notify their instructors and request deadline modifications.
View User Overrides (Extensions) for Assignments   (PDF) (Word)  

Contact at UMOnline: 
Nancy Clouse, Senior Instructional Designer, at nancy.clouse@umontana.edu
Jo Costello, Instructional Designer, at jordan1.costello@umontana.edu 

Accessible Videos


Disability Services provides captioning services for faculty members whose students are registered with Disability Services and require captioning due to their disabilities such as deaf and hard-of-hearing. Prior to the semester begins, we notify those faculty members of our captioning services that are available to them. 

Denise May, Lead Sign Language Interpreter, at denise.may@umontana.edu

UM-IT Captioning Service

IT Accessible Technology Services (ATS) is available for captioning videos. Submit a request service through UM Solutions Center Service Catalog

IT Accessible Technology Services at ats@umontana.edu 

Audio Description

Audio description makes visual information accessible to people who are unable to see the video. Disability Services assists faculty members whose students require audio description as their modifications. 

Denise May, Lead Sign Language Interpreter, at denise.many@umontana.edu 

Creating Accessible Documents

When creating content, in HTML, Microsoft Word, Adobe PDF, or another electronic format, incorporate the following essential issues for accessibility:

  • Use headings
  • Use alternate text to images
  • Use lists
  • Use self-describing links  

To learn more about these essential issues, see Creating Accessible Documents. 

Using UM OCR Converter
The Information Technology offers the Optical Character Recognition (OCR) document converter service to convert image-based PDFs to text-based Word documents.  

Posting instructional materials in Course Reserve

The Maureen and Mike Mansfield Library has policies and procedures on placing instructional materials on Course Reserve

Julia Jackman-Brink, Mansfield Library, at library.reserves@umontana.edu or julia.jackman-brink@umontana.edu