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IT Organization

Information Technology (IT) provides leadership in identifying and delivering the information technology infrastructure required to support of broader mission of The University of Montana - Missoula, the four campuses of the multi-campus University of Montana, and the Montana University System. 

IT provides computing, network, and telecommunications infrastructure, supports enterprise level software, and offers a range of technology support services for the Missoula campus. The organization also coordinates with the other Montana University System campuses, the local community, and the state to ensure consistency of offerings and policy.

Information Technology is led by a Chief Information Officer (CIO) who reports to the University President. IT is organized into five major services:

  • Enterprise Information Systems, responsible for Banner student, finance and Human Resource modules.

  • Central Computing Services, responsible for central server and database administration.

  • Network and Telecommunication Services, responsible for the campus network infrastructure and management as well as the campus telephone system.

  • Directory Services, responsible for central authentication to secure web systems and email services.

  • Technology Support Services, which includes client support services, web application development and content support services, classroom technology support and computer lab management.

IT organization chart

Distributed IT

IT shares technology support services with several distributed IT organizations, including:

  • UM School for Extended and Lifelong Learning (SELL) which runs UM Online
  • Student Affairs Information Technology which offers computing services to the dorms and various departments in academic affairs
  • The Mansfield Library which offers electronic resources and public labs, and
  • Academic units


A campus-wide IT strategic planning initiative in 2011-12 called for the formation of a more robust IT governance structure. Two significant actions were taken in response. First, each sector of campus identified an IT leader to serve on a management team with dotted-line reporting to the CIO. Second, a governance committee called IT Senate was created as a forum for initiation, evaluation and prioritization of IT strategic initiatives. The IT Senate reports to the President's Cabinet via the CIO.

More on IT governance
  • Social Sciences 126
  • IT Office: 406.243.5350
  • IT Central: 406.243-HELP
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