IT services and support now in the UM Solutions Center

The UM Solutions Center, launched January 17, provides a hub for students, faculty, and staff to access IT services, support, and knowledge. You can access the Solutions Center from any page that has the "Solutions Center" button in the top navigation bar, or by going to

What you'll find in the Solutions Center


The services catalog allows you to find and request services online, and track completion of your service requests. Visit the Services catalog


If you need help resolving an issue, you can request support online and track your support ticket through resolution. This requires authentication with your NetID. View Support request


The Solutions Center knowledge base is a collection of articles and how-to's designed to quickly provide answers your questions. Check out the Knowledge base


The Solutions Center includes project portfolio management tools that support large, complex projects and collaborative work.

Take a tour

This one-minute video will help you get familiar with the UM Solutions Center.

Solutions Center partners

The Solutions Center is a partnership between eight units on campus. The ultimate goal is to provide one online location for many types of campus services and support beyond just IT. Learn more about the UM Solutions Center project.

Initial Solutions Center partners

  • Student Affairs IT
  • UMOnline
  • Central IT
  • College of Forestry & Conservation
  • College of Business
  • College of Health Professions & Biomedical Sciences
  • School of Journalism
  • School of Law