Improving the customer experience at UM
October 6, 2016 | 1-5 p.m. | University Center 3rd Floor
The UxM Unconference will bring together UM stakeholders to identify issues, generate ideas, and develop action plans aimed at improving the customer experience for the entire community at the University of Montana.
". . . we are committed to improving our customer service.
I will be honest with you, we have considerable work to do in this area. Whether you like to think of our students as customers or not, the fact is that we are in a highly competitive market where students have choices. They are making decisions based just as much on how welcome they feel, and how their questions are addressed, as they are on curriculum and location."
-- From UM President Royce Engstrom's 2016 State of the University Address
Learn more about the unconference format
UxM Unconference photos
Check out the slideshow of 9 items below:
- Slide Title: UxM Unconference Slide Caption: Photo by Amber Gauthier
- Slide Title: UxM Unconference Slide Caption: Photo by Amber Gauthier
- Slide Title: UxM Unconference Slide Caption: Photo by Amber Gauthier
- Slide Title: UxM Unconference Slide Caption: Photo by Amber Gauthier
- Slide Title: UxM Unconference Slide Caption: Photo by Amber Gauthier
- Slide Title: UxM Unconference Slide Caption: Photo by Amber Gauthier
- Slide Title: UxM Unconference Slide Caption: Photo by Amber Gauthier
- Slide Title: UxM Unconference Slide Caption: Photo by Amber Gauthier
- Slide Title: UxM Unconference Slide Caption: Photo by Amber Gauthier
