Student Support Resources
At the University of Montana, we are and always have been advocates for a holistic approach to higher education. We believe that students like you are happier, healthier and much more academically productive when we consider the whole student in our approach to education and student service. That is one of the reasons we have placed both the Divisions of Academic Affairs and Student Success both under the Provost of the University — giving both sides of your education equal standing.
Our approach during the COVID-19 outbreak and our campus response has been the same. While we are working hard to support your efforts in your new remote learning environment, we also have many staff members working in our student success and service areas to ensure you have resources and contacts at the ready.
They are outlined for you below.
Curry Health Center
Our priority is to slow the spread of COVID-19. Our first line of defense is to limit face-to-face interactions whenever necessary and prudent. In an effort to carry out our mission and to protect our patients/clients as well as our colleagues, CHC is modifying current operations in the following ways:
- Medical now offers telemedicine as well as urgent care appointments.
- Counseling is available via telecounseling.
- Dental is available for urgent care needs.
- Wellness is working remotely and is available for health coaching via telemedicine. Please email Kayli Julius at firstname.lastname@example.org to set up an appointment.
- Student Insurance is working remotely. Please call with questions.
- Pharmacy is here for all your prescription needs — simply call to arrange a time to pick-up your medications and staff will meet you at the main door of Curry. There is no need to even enter our facility.
Student Advocacy Resource Center
If you have experienced sexual assault, relationship violence, bullying, intimidation or discrimination, SARC is here to help you. Our services are comprehensive, and we actively listen, believe in, assist and support our clients.
We value your health and well-being and want you to know that we will continue to offer services to you via phone, email and video chat (Zoom) options from 9 a.m. to 4 p.m., Monday through Friday and after-hours support through our 24-hour support line.
Main office — 406-243-4429
24-hour support line — 406-243-6559
Office for Student Success
During this time, the Office for Student Success is doing all it can to maintain comprehensive availability to assist students, families, community members and University colleagues. Moreover, OSS is here to support all of your learning and academic support needs as we navigate remote and online education.
Please visit the OSS website for academic advising, tutoring, and writing/public speaking and TRIO services.
Disability Services for Students
Disability Services for Students ensures that programs of the University of Montana are as accessible and usable by students with disabilities as they are for any student. We recognize that a “one-size-fits-all” approach is not a sound response to students with disabilities who are seeking to ensure appropriate accommodations, especially during the transition to remote instruction.
Please visit the DSS website for the list of services and modifications that we provide.
In addition to the 200-plus databases the Mansfield Library provides for the UM community (via NetID access off-campus), below are resources currently free in response to the virus outbreak, including many that offer eTextbooks and eBooks.
The UM Bookstore has joined VitalSource in providing access through the remainder of the spring term. Use this link to create an account.
- Cengage Unlimited
Free access to digital platforms and 14,000 ebooks for the remainder of this semester, for U.S. higher education institutions experiencing unplanned, mid-semester impacts due to COVID-19.
- Macmillan Learning
Free use of its online learning platforms through the end of spring.
- National Emergency Library
A collection of books that supports emergency remote teaching, research activities, independent scholarship and intellectual stimulation while universities, schools, training centers and libraries are closed.
This EdTech has collaborated with its publishing partners to offer free access to eBooks to tens of thousands of students impacted by recent campus closings nationwide.
- Texas Instruments
Free six-month subscriptions to select software for teachers and students.
- Vendor COVID-19-related donations and pro bono access
This is a community-sourced list of video and other licensed content that library vendors are making available on free or modified terms during the COVID-19 outbreak.
ADA/504 Compliance: Accommodations and COVID-19
Our UM students, faculty and staff with documented disabilities will continue to receive accommodations during the COVID-19 pandemic. Existing accommodations as well as other services have been and will continue to be modified to fit the remote format of work and classes. Below are six simple questions to consider to provide individuals with needed accommodations.
- UM Disability Services has emailed and will continue to email currently registered students weekly with information they need to arrange for accommodations. If you are a DSS student who has a barrier to learning that is not being accommodated for at this time, please alert your DSS coordinator. For more information, please visit the DSS website.
- Are there changes to processes (zoom appointments, time changes, etc.) for students or employees seeking an accommodation, and have such changes been communicated to all? Individuals who may not have needed accommodations in the past may need them now. We have made changes to processes for students seeking an accommodation and we have communicated them broadly. Our website details how to contact our office if a change is necessary or if services may need to begin.
- Our current barrier notification process is in place and we have a general number for all students to call related to COVID-19 concerns, which is open from 8 a.m. to 5 p.m., Monday through Friday: 406-243-4636
- Through DSS’s strong partnerships with EEO, UMOnline, Accessible technology services and both the President and Provost offices, we have shared web resources are responding to individual student requests.
- Extensive resource sharing is occurring for faculty, staff and students and DSS has a clearly defined space for information about accessibility expectations and assistance.
A global pandemic has certainly made it complicated to navigate the world of jobs and internships as a student. The Office of Experiential Learning and Career Success is here to help. We are still offering Career Coaching and Experiential Learning appointments remotely. Visit our website for a full list of services.
- Career Steps for Seniors
College seniors generally approach graduation with celebratory anticipation while preparing to launch their careers. This year it is more daunting as normal graduation anxiety is mixed with confusion thanks to coronavirus, flattening the richness of on-campus learning and canceling traditional job fairs. But if history taught us anything it is that people who get hired during economic downturns did not stop preparing or job searching. So, seniors while you stay-at-home and social distance, visit our website for some steps to launch your career.
- Temporary, Part-Time, Remote and Volunteer Work
If your employment situation has been affected the COVID-19, please visit our website for resources and opportunities concerning part-time, remote and work-from-home opportunities. We will keep this list updated as we find additional information.
We offer one-on-one financial counseling sessions as well as regularly scheduled workshops on a range of topics.
- Free Application for Federal Student Aid
File your FAFSA and understand your financial aid package
- Financial aid process
Understand how federal aid works and examine your borrowing trends
- Student loans
How to prevent over-borrowing and discuss what will happen to your loans after graduation
Balance long-term goals against short-term needs
Use credit wisely to build a strong credit score and pay off credit card debt
Ways to save, reach financial goals and prepare for financial emergencies
Learn more or sign up for our workshops via our website.
The VETS Office remains committed to supporting veterans and their family members. Please continue to communicate your needs and concerns, our office is open and we are here to support you. The VETS Office is available using Zoom from 8 a.m. to 5 p.m., Monday through Friday. Please visit the VETS Zoom Room to schedule an appointments.
For a full listing of services, please visit the VETS Office website.
American Indian Student Services
Through a family education approach, AISS supports Native American students and their families as they negotiate academic life and their transition to the University of Montana and the Missoula community. We know that the shift to remote education presents a number of challenges as well as opportunities, and AISS is ready to support students as they make this transition. You can reach Michelle Guzman, AISS director, via email at Michelle.Guzman@umontana.edu.
AISS math tutors:
Haley, 3-5 p.m., Tuesdays
Cory, noon to 2 p.m., Wednesdays
Caleb, noon to 2 p.m., Thursdays
Writing and Public Speaking Center