Resources

• Snap Theme Basics: Learn more about the themes and how to make adjustments to your course. 
• Moodle Basics for Faculty: A self-paced tutorial covering the basics of navigating and adding content to your Moodle course shell.
• Moodle Gallery of Courses: Self-enroll in this Moodle course to see examples of current online course design by UM faculty.
• Course Maintenance for Instructors: A step-by-step guide for course maintenance for the end of a semester and preparing a course for a new semester.
• Moodle Gradebook Tutorial: An overview of the Moodle gradebook with best practices and tips for managing your gradebook.
• OER-Open Education Resources: Self-enroll in this tutorial to learn about OERs. Includes links to OER repositories, open textbooks sites, and various resources to learn more about OERs.
• Instructor Course Checklist and End of Semester Information.

Tips and Tutorials

Tip Sheets

• How to Import Moodle Grades into CyberBear
• How to Export Grades from Moodle
• Atto HTML Editor Overview
• How to Backup a Course in Moodle
• How to Import Course Content in Moodle
• How to Restore Course Content in Moodle

Video Tutorials

• UMOnline Moodle Tutorials

Backup Retention Policy

Policy

UMOnline maintains a copy of all course content and student data for a period of 5 years after the semester offered. Requests for access to courses beyond this timeframe cannot be met. Moodle provides the option for all instructors to download a backup copy of a course so that personal copies may be kept as long as desired. We encourage this practice for all of your courses.

You can print our download a backup copy informational sheet.

Protect Your Work

Downloading a backup of your course to your computer is always a recommended best practice. We also recommend saving the text of your posted questions within discussion boards that you may want to reuse in future semesters by copying and pasting them into a Word document and saving that document to your computer. If you require assistance, please contact the UM IT Help Desk with any questions.

Recommended Browser and System Requirements Information

Whether you’re using a PC or Mac, Firefox and Chrome are the preferred browsers for working in Moodle. Using alternative browsers can sometimes limit Moodle’s functionality.

Chrome and Firefox are free and easy to use, you can download it from the following Firefox Download and Chrome Download links. 

Individual courses may require additional hardware or software, such as a webcam and speakers for web conferencing.

Contact Technical Support

The IT Help Desk is available to help with Moodle Questions. The Help Desk is open Monday through Friday, 8 AM - 5 PM Mountain Time (Excluding University Holidays).

Help Desk Contact Information: 

• Submit Moodle Help Request Form
• Email Moodle / IT Help Desk
• Call (406) 243-HELP(4357)