Position will evaluate, verify and administer federal financial aid applying rules, regulations, policies and procedures to analyze student financial aid need and award or deny aid; counsels and informs students and parents pertaining to Financial Aid policies and procedures involving Financial Aid programs; assists Associate Director with various programs and projects; assists the Director with various duties; assists in maintaining, monitoring and reconciling grants disbursement reports and compiles information for submitting all federal and state grant reports; may provide support in Griz Central as needed

Position will learn and apply the department and University of Montana, federal and state policies, procedures, and programs; demonstrate effective interpersonal, public relations, and communication skills, including ability to develop and maintain positive working relationships with a diverse group of individuals (outside agencies, campus departments, parents, students and co-workers); communicate complex information to others; demonstrate skill in the operation of personal computers and related word processing, spreadsheet and database software (Microsoft Office) with the ability to learn other software (PowerPoint, Banner database software); maintain strict confidentiality; demonstrate organizational, time management, and multi-tasking skills and ability to meet deadlines in a busy environment with attention to detail; will work as a member of a team through meeting participation, group work and collaboration; act with initiative; demonstrate ability to problem solve while maintaining a professional, personable demeanor even in stressful situations

High school graduation and three (3) years of related work experience, or an equivalent combination of education and experience

Know of standard office practices and procedures, business English, grammar, spelling, composition, and punctuation with the ability to edit materials

Ability to plan, direct, and implement sound decisions in line with strict policies and procedures

Demonstrated organizational, time management, and multi-tasking skills and ability to meet deadlines and accurately complete tasks

Effective interpersonal, public relations, and communication skills with the ability to communicate complex information to others

Proven ability to provide professional customer service

Demonstrated skill in the operation of personal computers and related word processing, spreadsheet and database software

Proven ability to problem solve and maintain strict confidentiality