Position provides administrative and technical and clerical support for the Native American Center of Excellence (NACOE) and its programs; provides customer service to students, the UM community, health care providers, and the general public; assists in applying for funding from external sources including grants and contracts; assists in developing and implementing office management routines and systems as needed in a growing program; prepares mailings, does filing, processes routine forms and paperwork; provides positive customer service in dealings with students, healthcare providers, faculty and external constituents; assists with departmental meetings and events; assists with other duties as assigned.

Position will demonstrate: a high degree of initiative along with strong problem-solving skills, attention to detail and ability to work as part of a team; ability to prioritize multiple tasks, both immediate and ongoing; familiarity with all standard office equipment (printers, copiers, fax), communication tools (email, voicemail, the Internet) and software (Microsoft Office, including Outlook, Publisher, Excel, Access); experience and skill in website development and maintenance, as well as developing and using web-based communications (e-newsletters, etc.); familiarity and interest in new technologies in order to recommend and use technology, office equipment and software to benefit growing programs; organizational skills; familiarity with, or ability to learn the grant application process; ability to organize, compile and complete mailings, packets, and other materials for meeting participants; ability to assist the Director and Co-Director in preparing and compiling necessary financial and statistical data for grant applications and reports; experience in accomplishing routine office tasks such as mailings, filing, and processing routine forms and paperwork; a strong customer service orientation.

High school graduation and three (3) years of related work experience, or an equivalent combination of education and experience

Knowledge of professional office practices/procedures; business English, spelling, composition, grammar with ability to create and proofread materials

Effective interpersonal, customer service and communication skills including ability to work with diverse populations and build positive relationships

Demonstrated ability to plan and organize meetings and events

Demonstrated skill in the operation of personal computers and related word processing/spreadsheet/database software (Microsoft Office) and the internet

Ability to prepare and compile data for statistical reports

Demonstrated skill in the operation of standard office equipment; copiers, fax machine, multi-line phone system

Ability to problem solve and maintain a professional, personable demeanor

Demonstrated organizational, time management, and multi-tasking skills with ability to meet deadlines in a busy environment with attention to detail