Position provides office support in parking enforcement area. Duties include, but are not limited to: processing employee background investigations initiated by various departments on campus; explaining fine process; ensuring ticket numbers and payment amounts are entered correctly; researches and enters information into Bosscar parking system; retrieving student information requested by officers from the university computer administration system, Banner; accepting money from ticket payments and daily parking pass purchases, issuing refunds, compiling nightly deposits, and completing journal vouchers; accepting appeal forms and bonds; processing reports; coordinating appeal committee meetings, scheduling dates, times and places for traffic appeals, and composes information letter to appellant explaining the committee’s decision; issuing keys, collecting revenue through departmental key deposits, and operating key system and computer program; checking key authorization forms, collecting deposit fees and maintaining key card filing system, database system, and stock of keys; managing accounts payable and receivable for the key and parking programs

Position also acts as a back-up for Communication System operator. Duties include: answering emergency calls; dispatching University of Montana Police via two-way radio system; providing accurate and expeditious information to officers in the field; person in position must attend training at the Helena Facility to be certified through the Montana Law Enforcement Academy for Public Safety Communicators Basic; position is required to work an alternative work schedule, including some evening and weekend hours as part of performing back-up for Communication System operator; position is required to obtain CJIN/NCIC Operator II state certification within six months of employment

Position will demonstrate; full knowledge of parking rules, regulations, policies and procedures ability to plan and schedule events; ability to interpret and apply policies, procedures, and statutes; familiarity of the University of Montana campus and its buildings; ability to problem solve, set priorities, and make sound decisions; knowledge of policies a procedures regarding alarm systems; knowledge of accounts payable/receivable, cash handling and reconciliation; ability to perform basic mathematical computations quickly and accurately; ability to calmly, effectively and accurately perform job functions during high stress, heavy task load and/or unusual complex situations; ability to learn other software (Banner); ability to learn and apply relevant The University of Montana and departmental policies and procedures

High School graduation and two (2) years of related work experience, or an equivalent combination of education and experience

Effective public relations, interpersonal, and communication skills with the ability to establish and maintain effective working relationships

Ability to efficiently operate dispatch equipment, multi-line telephones, radios, switchboard console, and standard office equipment

Knowledge of radio codes and ability to apply codes in the work environment

Ability to read a map, interpret directions and relay map information to concerned parties

Demonstrated knowledge of professional office practices and procedures, business English, spelling, composition, and grammar

Demonstrated skill in the operation of personal computers and related word processing, spreadsheet and database software