Position works under the direction of the University Center Business Manager and supervises the UC Shipping Express operation, which includes a “Federal Contract Postal Station” that sells US Postal Service (USPS) products and services; a United Parcel Service (UPS) & FedEx shipping center; a Private Mailbox (PMB) receiving service with over 300 individual mailboxes; a custom packing service; and a retail sales operation, while adhering to the contract with USPS, regulations, laws and procedures. Duties include, but are not limited to: controlling, maintaining, issuing and replenishing inventory of postal stamps; auditing and insuring accuracy and accountability; supervising the daily operation of UC Shipping Express including personnel supervision, assisting with budgeting, planning and execution; working as a team member of the UC demonstrating interest and concern for its overall success in fulfilling its mission

Position will demonstrate: experience in retail industry with emphasis on customer service and cash handling procedures and controls; knowledge of and ability to apply USPS, UPS, and FedEx shipping requirements and procedures; ability to provide positive, helpful, and efficient customer service, including the ability to handle difficult customers and remain calm and professional in stressful situations; effective public relations, interpersonal, and oral and written communication skills, including ability to work with diverse groups of individuals; ability to create and maintain effective and professional relationships with others; working knowledge of accounting principles and practices; knowledge of basic GAAP standards and auditing procedures; ability to maintain operating budget; ability to assist with the development and execution of a business plan; knowledge and experience with cash handling practices and procedures with the ability to handle cash accurately and reconcile individual tills; ability to analyze and interpret information; ability to prepare relevant reports and insure integrity of data; organizational, time management, and multi-tasking skills, and meet deadlines in a busy environment with attention to detail; ability to maintain supply inventory; knowledge of supervisory practices and procedures (ability to assign work, organize, direct, schedule priorities; determine staffing needs; train new employees in all phases of operation; interview, hire, set performance standards, conduct evaluations for employees); ability to exercise sound judgment and make routine decisions; ability to maintain confidentiality; knowledge of or ability to learn the functional areas within the UC; demonstrated skill in the operation of personal computers and related word processing, spreadsheet and database software (MS Word, Excel, Access) with the ability to learn new software; demonstrated skill in the operation of standard office equipment; copiers, 10-key calculator; ability to perform related physical activity; ability to work a flexible work schedule, including occasional evenings, weekends and/or holidays

High school graduation and two (2) years related work experience in retail industry or an equivalent combination of education and experience

Demonstrated knowledge of USPS, UPS, and FedEx shipping requirements and procedures

Demonstrated ability to provide positive and efficient customer service

Effective public relations, interpersonal, and oral and written communication skills; ability to create and maintain professional relationships

Demonstrated working knowledge of accounting principles and practices

Knowledge and experience with cash handling practices and procedures with the ability to handle cash accurately and reconcile individual tills

Knowledge of supervisory practices and procedures

Ability to exercise sound judgment and make decisions; maintain confidentiality; maintain supply inventory

Demonstrated skill in the operation of personal computers and related word processing, spreadsheet and database software

Ability to work a flexible work schedule, including occasional evenings, weekends and/or holidays

Qualified candidates must be able to meet minimum requirements and perform the primary functions of the position with or without reasonable accommodation.

Must be able to perform physical activity: Lifting: floor to 36 inches weighing up to 70#, floor to overhead weighing up to 20#; carrying: front carry up to 70# for 10 feet or less; up to 30# up and down 2 flights of stairs; pushing/pulling carts and freight 100# peak and 70# sustained; static trunk forward bending form standing position; reaching with arms in all directions; occasionally working from height of 70 inches; balancing while climbing stairs; walking on even and uneven surfaces distances up to 1000 feet over a period of time; hand grip strength maximum of 80# force in both hands; manual hand dexterity to grasp, manipulate, or assemble objects; wrist-finger speed: repeated movements of the fingers, hands, and wrists; stand on feet for extended periods. A Physical Screening will be administered prior to a final offer of employment.