Banner Support

What is Banner

UM Faculty and Staff use the Banner system for key administrative functions and data management. Banner is a web-based, graphic user interface that enables employees to process everything from payroll to finances to student records.  UM has installed the following Banner modules:
  • Accounts Receivable
  • Finance
  • Financial Aid
  • Human Resources
  • Student

How to get a Banner Account

For a NEW Banner Account please fill out the electronic Banner Account Request form.

Please be as specific as possible about what forms/pages you need to access in Banner.  If you want your access to be the same as a co-worker, please include that information.

 IMPORTANT NOTE:  If you are requesting access to Student data you must complete FERPA training.  Any questions on this should be directed to the Registrar’s Office.

 Instructor led training is no longer required for a new account.  Instead, go to the Solutions Center for Banner training articles, tips and module specific information.

 There are also module specific Banner training courses – see below for details.


Note:  Java is not required to access Banner 9, but is required for Banner 8.

Java is software that must reside on all Windows and Macintosh machines that use a web browser to access Banner 8. Detailed information about Java is available on our Java page.

Java Installation and support.

Off-Campus Banner Access

As of mid-December 2016, off-campus access to Banner has been restricted for security reasons. Users attempting to access Banner from home or another office will experience a "Page Can't Be Displayed" warning error. IT Security requires that all users in need of VPN access submit a Request Form in order to regain off-campus use of Banner.

Banner Training

Banner 9 Training was part of the 2019 CelebrateU events.  Here is the Powerpoint slide deck used in that training.  

In addition, several Banner courses are offered each semester. The training schedule and registration process are available online by clicking on “Register for Training” below. 

Banner Training Sign-Up


Banner Banner 9
Cyberbear login  CyberBear



All dates are Monday unless indicated.  Both Banner and Cyberbear will be down beginning at 5:00pm on these dates.

  • January 3, 2022
  • February 7, 2022
  • March 7, 2022
  • April 4, 2022
  • May 2, 2022
  • June 6, 2022
  • August 1, 2022
  • September 6, 2022 (Tuesday)
  • October 3, 2022
  • November 7, 2022
  • December 5, 2022


The following Databases are inaccessible during the scheduled maintenance window:

  • ADMN
  • TEST11
  • HCTST11
  • MyHC
  • UMDW
  • AUDW