Providing Feedback Through Coaching

Do you struggle to motivate and engage your employees? Is everyone on your team clear about their job expectations and how well they are achieving them? Do you avoid difficult conversations about employee performance? Are you comfortable soliciting and responding to feedback about your own performance?

In this unit, managers will explore the benefits of approaching their role as one of a coach. Learn coaching techniques for providing frequent, effective feedback and guidance in order to engage and motivate employees while also enhancing their performance.

Learning Outcomes

  • Set clear goals with employees to help manage their performance.
  • Apply the manager-as-coach framework to motivate and engage employees.
  • Provide effective, frequent feedback to employees.
  • Understand techniques for soliciting and responding to feedback from employees.
  • Avoid micromanaging by using techniques for delegating responsibilities.
  • Demonstrate the ability to prepare for and engage in difficult managerial conversations.

1. Prepare by watching online learning pathway

For Managers: Providing Feedback Through Coaching LinkedIn Learning Pathway

  • 1 hour, 26 minutes of content; make time for this on your calendar!

2. Attend a session to discuss ideas in more depth

Providing Effective Feedback

Thursday, March 9, 3-4:30 p.m., Education 123

Is everyone on your team clear about their job expectations and how well they are achieving them? Do you avoid difficult conversations about employee performance? Are you comfortable soliciting and responding to feedback about your own performance?  This workshop will focus on how to provide frequent, effective feedback and not avoid the tough conversations when necessary.

3. Apply something you've learned

After the learning session, each participant will be asked to work on implementing something from the unit. You will also have a chance to discuss your plans with other cohort members to learn how they will apply the concepts from this unit, seek or share advice, and provide informal peer mentoring support.

Implement one of these suggestions for applying your online learning to your management work--or create your own application!

  • Meet with an employee to set goals for their next six months. Make a plan to check back in on progress.
  • Initiate a meeting to begin the coaching process with at least one of your employees.
  • Review your employees’ role descriptions with them. 
  • Identify and delegate a responsibility that you are not able to complete, but that would serve as an opportunity for growth for one of your direct reports.
  • Identify a way to solicit feedback from your team about your performance as a manager and then respond to that feedback.  
  • Is there a difficult conversation that you have been putting off? Have it!