Official transcripts contain the signature of the Registrar and are individually sealed. For an electronic PDF transcript to be considered official, it must be sent directly to the receiving entity. You can order an official transcript through studentclearinghouse.org.

Unofficial transcripts can be accessed 24/7 through your CyberBear account.

1. Click "Student Services"
2. Click "Student Records" under the additional links
3. Click "Academic Transcript"
4. Select level, click "Submit"

To download or print your unofficial transcript as a PDF, click Ctrl+P (Command+P if using a Mac). Once on the printer screen, click the drop down for printer options and select "Save as PDF."

All official transcript requests must go through National Student Clearinghouse. However, PLEASE NOTE the official electronic delivery option (PDF) will only be available if you attended after Autumn Semester 1992.

BEFORE YOU ORDER

1. View or print your unofficial transcript in CyberBear.
2. Determine if your final grades have been posted.
3. Determine if your degree has been awarded.
4. View any holds on your account. You will NOT be able to place an order if your account has an active hold!
5. Be prepared to enter either your Social Security Number or your UM student ID# (likely begins with 790 and is 9 digits long).  YOU DO NOT NEED BOTH.
6. Determine if you qualify for a Single Admissions Transmittal to a different Montana University System campus.

HOW TO ORDER YOUR TRANSCRIPT

The Office of the Registrar can no longer process Official Academic Transcripts in our office. You must use National Student Clearinghouse to place your order.

1. Go to the National Student Clearinghouse website, select the green “Order-Track-Verify” button and “Order a Transcript.”
2. Search for “University of Montana” and click the "Continue" button. UM will not show up if you type “THE University of Montana."
3. Read through the given information and click the “ORDER TRANSCRIPT(S)” button.
4. Fill out all information on each screen. It won’t let you move forward if you are missing information. You may wish to refer to the detailed ordering instructions. 
5. Supply payment to finish your order.  Official transcripts cost $10 each, plus the cost of any special or expedited processing you request.
6. Look for a confirmation email. Do not delete this email until you know the recipient received your transcript! Learn how to track your transcript order status.
7. If the link and/or access code for the electronic transcript was not received by the recipient, learn how to re-send the transcript link/code. 

EXPRESS ORDERS

Transcripts requested to be express mailed from the National Student Clearinghouse, with be sent Monday-Saturday and will be overnighted if received by 1:00PM EST.

• FedEx is the preferred vendor for express orders, USPS Express will deliver to PO Boxes and remote areas where FedEx will not deliver.
• In remote areas, Next Day service may not be available by the carrier and will automatically be sent the next fastest service available.

AFFILIATE CAMPUSES

The University of Montana does not send official transcripts for the affiliate campuses.  If you need an official transcript from a UM affiliate in Butte, Helena, or Dillon, you must directly order them from these campuses:

• Montana Tech of The University of Montana (Butte)
• Highlands College (formerly Montana Tech College of Technology in Butte)
• Helena College (formerly UM-Helena College of Technology in Helena)
• UM-Western (formerly Western Montana College - Dillon)

The University of Montana has partnered with the National Student Clearinghouse (NSC) to allow students and alumni to order a secure electronic PDF transcript or hard copy transcript to be sent to themselves or others and the ability to track the order.

National Student Clearinghouse orders are processed at 10:00AM, 1:30PM and 4:00PM EST each day. 

AMCAS & LSAC Transcripts: Electronic transcripts are accepted by the American Medical College Application Service and Law School Admission Council.

Updates on the progress of your transcript request or any hold information will be sent to you at the email address you provide to the Clearinghouse.

If you are requesting a transcript after your degree is awarded, place your request after the degree has posted to you academic record. You can confirm the degree has been awarded by reviewing your degree status in CyberBear or by contacting the Registrar's Office. Degrees are not posted at the same time as grades and generally take 4 to 6 weeks to appear on your academic records.                    

Questions regarding transcripts should be directed to the University of Montana mountain campus at 406-243-2996.

Questions about the processing of your transcript after you have submitted your request through the National Student Clearinghouse should be directed to them through one of these options:

• Transcript troubleshooting and how-to
• National Student Clearinghouse Student Center
• National Student Clearinghouse support web form
• National Student Clearinghouse phone number: (703)742-4200

The transcript key is included on the back of each page of an official transcript.

For any questions:

Email: transcripts@umontana.edu

Call: (406) 243-2996

Visit us in person at Aber Hall 623

Self-Service Enrollment Verification (Instant)

To view, download, or print an instant enrollment verification, begin by signing into your CyberBear account. 

1. Click on "Student Services"
2. Click on "Student Records"
3. Click on "Order an Enrollment Verification (Free)"
4. Go to the Clearinghouse website

From the National Student Clearinghouse website, students can print enrollment verification certifications, view enrollment history, check loan deferments sent to lenders, and link to real-time information on student loans.

For complete instructions on this service please click on How to Print Student Enrollment Verifications. Here are examples of the Clearinghouse’s single term, multiple term and pre-registration enrollment verification forms.

Please note: You can only obtain an enrollment verification through National Student Clearinghouse if you have completed one or more semesters at the University of Montana OR you have finalized your registration bill for the current semester. 

Custom Enrollment Verification (~ 7 to 10 business days)

Current new/continuing UM and Missoula College students can complete this form in Submittable: Enrollment Verification Request for New or Current Student **As of 6/6/23, Submittable notified UM that the link to netID login is disabled for an update. These steps are a temporary work-around** Enter your UM email address, then choose "Forgot Password."  Enter your UM email address again to send yourself a password reset email link.  Click the link and then set your password to log in.  This will not change your netID password or password to any other UM services.

This form can be used for the following types of enrollment verifications:

• Default letter - A default enrollment verification includes the following information:
  • Student's name & 790#
  • Dates of the semester being verified
  • Enrollment status (e.g. part time, full time)
  • Expected graduation date
• Custom letter - A custom enrollment verification includes anything other than or in addition to the contents of a default letter, such as:
  • Major/minor
  • Non-attendance
  • Residency status
  • Social security number
• Form upload - Upload a verification form to be filled out and sent to your requested recipient. Examples include:
  • Loan Deferment/Forbearance
  • Alaska PFD
  • Good Student Discount

Processing time varies greatly throughout the year. Please email verifications@umontana.edu for an accurate processing time.

Self-Service Enrollment Verification (Instant)

In order to access a self-service enrollment verification, the student must have begun attending UM after 2015.

To view, download, or print an instant enrollment verification, begin by signing into your CyberBear account. 

1. Click on "Student Services"
2. Click on "Student Records"
3. Click on "Order an Enrollment Verification (Free)"
4. Go to the Clearinghouse website

From the National Student Clearinghouse website, students can print enrollment verification certifications, view enrollment history, check loan deferments sent to lenders, and link to real-time information on student loans.

For complete instructions on this service please click on How to Print Student Enrollment Verifications. Here are examples of the Clearinghouse’s single term, multiple term and pre-registration enrollment verification forms.

Please note: You can only obtain an enrollment verification through National Student Clearinghouse if you have completed one or more semesters at the University of Montana OR you have finalized your registration bill for the current semester. 

Custom Enrollment Verification (~ 7 to 10 business days)

Complete an enrollment verification request form. Please ensure that you have listed all of the information you would like to have verified at the bottom of the form. Also make sure to indicate the email address, fax number, or mailing address where the completed form needs to be sent. Any missing information will add significant delays to processing times.

Forms can be submitted in one of the following ways:

1. Email as an attachment to verifications@umontana.edu (preferred)
2. Drop off in person at Aber Hall, room 623
3. Fax to (406) 243-4087
4. Mail to: 

          Office of the Registrar

         University of Montana

         623 Aber Hall

         Missoula, MT 59812

Processing time varies greatly throughout the year. Please email verifications@umontana.edu for an accurate processing time.

Specific Enrollment Verification Forms

If you need a Loan Deferment, Alaska PFD, Good Student Discount, or any other form that requires proof of student status, GPA, or any other information that is not shown on a Student Self-Service Enrollment Verification, you may upload the form into the Enrollment Verification Request form in Submittable. Make sure to sign into Submittable using your UMConnect student email address.

If using a generic deferment form, Sections 1 and 3 must be completed by the student  and signed in both places before uploading it into Submittable; otherwise, FERPA prohibits the disclosure of federally protected student information.

Please note: If there is a student signature required or a portion of the form for the student to fill out, this must be completed prior to submitting to the Office of the Registrar. It is your responsibility to provide an email address, fax number, or mailing address for the completed form to be sent.

Processing time varies greatly throughout the year. Please email verifications@umontana.edu for an accurate current processing time.

Call: (406) 243-2993

E-mail: verifications@umontana.edu

Visit us in person at Aber Hall 623

An Apostille is a certification, commonly used to refer to the legalization of a document for international use under the terms of the 1961 Hague Convention. Documents - including official academic transcripts and diplomas - which have been notarized by a notary public  and then certified with a conformant apostille (Montana Secretary of State's Office) are accepted for legal use in all the nations that have signed the Hague Convention. 

The University of Montana's procedures to request an Apostille on a Diploma and/or Official Academic Transcript are as follows.

Information regarding an apostille on an academic transcript or diploma is located on the apostille section of the Secretary of State's website.

1. Transcripts: Request an official transcript through the Registrar’s Office. The charge for an official academic transcript is $10.00 per copy.
   1. Instructions for ordering an official transcript may be found on the Registrar's website.
   2. Request your transcript to be mailed to the Registrar’s Office- University of Montana, 32 Campus Drive, Missoula, MT 59812.
   3. In the "Recipient Information" section include "For Apostille"
   4. Questions may be directed to 406-243-2996.
2. Diplomas: Provide the original diploma or order a replacement through the Registrar’s Office forms page. Questions may be directed to 406-243-2422. To Order a Replacement Diploma:
   
   1. Order a replacement through the Registrar’s Office forms page
   2. Include a check in the amount of $30.00 payable to The University of Montana.
   3. Allow 2-3 weeks for processing the order.
   4. With your diploma request, state that the replacement will be used in the Apostille process and send to: Registrar’s Office - Attention Apostille, University of Montana, 32 Campus Drive, Missoula, MT 59812.
3. Include two addressed, stamped envelopes in the packet. One envelope for the Registrar’s Office to send the documents to the Secretary of State and the other indicating the destination of the completed document(s).
   1. Postage on each envelope should allow for as many documents as you are requesting being processed for apostille.
   2. Students may expedite the process by requesting and paying for overnight delivery of the document(s).
4. A personal or cashier’s check made out to the Montana Secretary of State in the amount of $10 for each document to be validated must accompany the request.
5. Visit the Secretary of State's website to download and complete the Certification Request Form to include in the packet.
6. The packet should include the following:
   1. A Note that your transcript has been ordered per the steps above, and/or your Diploma or a Diploma Request Form
   2. Two addressed, stamped envelopes
   3. Check(s) made out to the Montana Secretary of State
   4. Completed Certification Request Form from the Secretary of State's Website
7. Upon receipt of the packet in the Registrar’s Office, the process is as follows:
   1. The transcript and/or diploma is signed on the back by the Registrar and notarized.  The notarization includes all the usual information necessary for a notarized document.
   2. Your packet is then mailed to the Secretary of State’s office at the address below:
      Notary Compliance
      Montana Secretary of State
      State Capitol, Room 260
      P.O. Box 202801
      Helena, MT 59620-2801
   3. Students may expedite the process by requesting and paying for overnight delivery of the document(s).
8. As a general rule, students should allow 3-4 weeks for completion of the Apostille process.  Processing time may vary by time of year and demand for the Apostille services.  If a replacement diploma is ordered, add an additional 2-3 weeks for processing.