Support Available from Web Technology Services
Open Office Hours
We host Open Office Hours on Zoom every workday from 3:00 to 5:00 p.m.
A member of the support team will be available during that time to:
- Answer your questions
- Assist with website updates
- Help troubleshoot issues in Cascade CMS
Feel free to drop in—no appointment needed!
New! Request a StoreFront
The UM Storefront offers custom stores or sales pages for UM departments, teams, and organizations to sell merchandise, tickets, fees for programs and many other items.
Request Editing Access to an Existing Cascade Site
If you need access to an existing Cascade site, please fill out the CMS access request form.
Important:
- The form must be submitted by the person requesting access.
- A designated Sponsor is required to approve your request.
- Access will not be granted until the Sponsor’s approval is received.
Request Support
If you have any questions about Cascade or anything else web related, please feel free to send an email to WebHelp@mso.umt.edu.
Request coaching from the Digital Strategy Team
The Digital Strategy Team within UM Marketing Communications, Experience and Engagement is pleased to offer coaching services to UM employees who are seeking guidance on improving their website and/or UM social media channels.
Coaching services are available only to UM employees who are managing official UM web/social properties.
Web Redirect
A web redirect or short URL request allows one URL to point to another. These are commonly used for:
- Creating shortened, easy-to-remember links
- Promoting events or campaigns
- Redirecting outdated or moved web pages to new locations
To request a redirect, please complete the Redirect Request Form.
Request Access to Cascade Form Data
Data submitted through the Form Builder block is stored in the Cascade Data app.
From there, you can:
- View all submissions to forms on your website
- Export all submissions to an Excel file
- Archive entries you no longer need
Request a New Site
If you’d like to request a new site within Cascade CMS, please complete the New Site Request Form.
Include as much detail as possible about:
- The purpose of your website
- Who will be responsible for maintaining and updating it
Providing thorough information helps us set up your site efficiently and ensure it meets your needs.
Global Header Dropdown Link Request
Use this form to request a page or website link to appear in the dropdown menu at the top of the page (with a wheat background and green text) in the global header, which is visible across all sites.
Please note: Submitting this form is a request only. Due to limited space in the global header, not all submissions can be accommodated.
My UM Link Request
Fill out this form to request a page/website link to added or removed from the Student My UM web page or Employee My UM web page.
Please note: Submitting this form is a request only. Due to limited space we are not able to accommodate all requests.