Moodle Resources


Backup Retention Policy


UMOnline maintains a copy of all course content and student data for a period of 5 years after the semester offered. Requests for access to courses beyond this timeframe cannot be met. Moodle provides the option for all instructors to download a backup copy of a course so that personal copies may be kept as long as desired. We encourage this practice for all of your courses.

You can print our download a backup copy informational sheet.

Protect Your Work

Downloading a back-up of your course to your computer is always a recommended best practice. We also recommend saving the text of your posted questions within discussion boards that you may want to reuse in future semesters, by copying and pasting them into a Word document and saving that document to your computer. If you require assistance, please contact the Tech Support Desk with any questions.

Recommended Browser and System Requirements Information

Whether you’re using a PC or Mac, Firefox and Chrome are the preferred browsers for working in Moodle. Using alternative browsers can sometimes limit Moodle’s functionality.

Chrome and Firefox are free and easy to use, you can download it from the following Firefox Download and Chrome Download links. 

Please review ICT's Guide for Basic Minimum System Requirements for Moodle to ensure your system can appropriately accommodate Moodle.

Individual courses may require additional hardware or software, such as a webcam and speakers for web conferencing.

Contact Technical Support

The IT Help Desk is available to help with Moodle Questions. The Help Desk is open Monday through Friday, 8 AM - 5 PM Mountain Time (Excluding University Holidays).

Help Desk Contact Information: