Banner Support

What is Banner

UM Faculty and Staff use the Banner system for key administrative functions and data management. Banner is a web-based, graphic user interface that enables employees to process everything from payroll to finances to student records.  UM has installed the following Banner modules:
  • Accounts Receivable
  • Finance
  • Financial Aid
  • Human Resources
  • Student

Banner 9 Upgrade

Banner 9 is here!  June 10, 2019 is the cutover from Banner 8 to Banner 9. Please refer to the Banner 9 Web Page, which has information to help you make the transition.



Note:  Java is not required to access Banner 9, but is required for Banner 8.

Java is software that must reside on all Windows and Macintosh machines that use a web browser to access Banner 8. Detailed information about Java is available on our Java page.

Java Installation and support.

Off-Campus Banner Access

As of mid-December 2016, off-campus access to Banner has been restricted for security reasons. Users attempting to access Banner from home or another office will experience a "Page Can't Be Displayed" warning error. IT Security requires that all users in need of VPN access submit a Request Form in order to regain off-campus use of Banner.

Banner Training

Several Banner courses are offered each semester. The training schedule and registration process are available online by clicking on “Register for Training” below. New Banner users – In order to obtain a Banner account you must complete the Banner Basics course.

Banner Training Sign-Up


Banner Banner 9
Cyberbear login  CyberBear




  • April 17th 5:15pm - midnight; CyberBear down at 5:00pm 
  • May 6th  5:15pm - midnight; CyberBear down at 5:00pm
  • June 3rd  5:15pm - midnight; CyberBear down at 5:00pm
The most recent test refresh was Feb 4, 2019.



The following Databases are inaccessible during the scheduled maintenance window:

  • ADMN
  • TEST11
  • HCTST11
  • MyHC
  • UMDW
  • AUDW