Digital Ticketing Guide

Mobile Ticketing - Android Device

*This tutorial is similar when performed on an Android device with Google Pay or Google Wallet. iPhone with Apple Wallet work in a similar same way.

After purchasing tickets from, you will receive an email containing a link to your tickets. Open that email on your mobile device.

Step 1: Open the email from titled “GrizTix: Your mobile tickets have arrived!”. Scroll down and you will see the event highlighted in blue. Tap on that link.

 email delivery notification

 text message screen

Step 2: The link will bring you to a page with a button for Google Pay (Apple Wallet for iPhone users). Tap the button. Google Pay automatically saves the ticket to the app, for Apple Wallet or Google Wallet, a button that says “Add” will appear in the top right corner. Tap on that to save it to Apple Wallet.

 phone view add button

 google wallet add button for event

 apple mobile image 2


Step 3: View your ticket in your Google Pay, Google Wallet or Apple Wallet by opening the app. Tap on the Griz Icon and your QR code will appear. You will need to present this QR code to the ticket takers at the venue in order to access the event.

Mobile Tickets 5


Mobile Tickets - Android device with Google Pay - View Tickets 2

 google wallet view event in wallet


google wallet view event barcode

Optional: You may also access your tickets through the GrizTix website. Once you have logged in to your account, tap on the three bars in the top right corner and tap My Account. Once there, scroll down and tap on your event. This will bring you to the page with the black G Pay Save to Phone button shown above.

new mobile account screen 


new mobile account screen 2


new mobile account screen 3

new mobile account screen 5



Transfer Tickets

Step 1: Login in to your account on then click on the three bars in the upper right hand corner and tap My Account. Tap Transfer Tickets.

click transfer tickets button

transfer event



Step 2: Select the tickets you wish to transfer and tap CONTINUE. This will bring you to a screen to input the recipient’s phone number or email. The system will send a text message or email for the recipient to accept the tickets. Once the tickets are accepted, you will receive an email confirming they accepted.

transfer seats


enter recipient information