Public Service Academy


University of Montana Public Service Academy Register Today! Inspiring Strategies for a Lifetime of Public Service

The 2022 Public Service Academy will be held in person at the University of Montana campus on August 11 and 12, 2022. Information below is for reference. Information below includes our schedule.


What: Training sessions by experts in the field

How/When:  August 11 and 12, 2022, in person with COVID-19 safety measures: social distancing and masks strongly recommended for those not vaccinated. 

Program Fee: Regular Rate: $220, University of Montana students and employees: $150
Group Rate:
Register ten (10) or more attendees to receive the group rate of $130 per person.
Early Bird Rate:
Register before June 6, 2022, for $150 per person.

A full refund is available if the cancellation is received by July 26, 2022. Registration ends on July 31, 2022.

Public Service Academy Schedule

Thursday, August 11, 2022

10:00 - 10:30 a.m.

Welcome & Overview
Directors Dr. Sandi Pershing and Professor Sam Panarella and CPM Manager Ben Hamman

10:30 - 11:45 a.m.

Navigating a Multigenerational Mindset
Learn to recognize generational differences at work and develop strategies that improve generational workplace leadership, communication, and mentoring.

Trainers: Tara Jensen (Co-Director, Public Affairs and Operations for the Montana Budget and Policy Center), Adam Jespersen (Associate Director, Montana Nonprofit Association), Maureen Wicks (Liberty County Commissioner), Suela Cela (VP of Academic and Student Affairs, Dawson Community College)

Noon - 1:15 p.m.

Lunch and Baucus Innovation Challenge
During lunch participants will watch 3- to 4-minute pitch videos from public and nonprofit sector organizations. The award-winning organization will receive a $500 cash prize to take back to their organization. Live viewing and voting will take place and recipient announced. Participants must submit prior their video no later than July 25, 2022, to be considered.

Click here to access the application to the Baucus Innovation Challenge.

Lunch is generously sponsored by: University of Montana Office of Research and Creative Scholarship and University of Montana President's Office

1:15 - 2:45 p.m.

Did I Hear That? Approaches for Workplace Microaggressions
Gain the knowledge and learn the skills necessary to respond to bias in the workplace.

Trainer: Ali Pepper (Associate Professor, Missoula College – University of Montana) and Selena Beaumont Hill (Director, Inclusive Excellence for Student Success, University of Montana)

3:00 - 4:45 p.m.

Burnout in Public Service
Address the issue of burnout, its consequences, and tangible tactics that can be used to mitigate emotional exhaustion to promote vitality and professional fulfillment.

Trainer: Stacey Otterstrom (Professional Coach, PLucK! Coaching)

5:00 - 5:45 p.m.

Wine and Cheese Reception with UM Dept. of Public Administration and Policy students
Reception is generously sponsored by: Maureen and Mike Mansfield Center


Friday, August 12, 2022

8:30 - 10:00 a.m.

Data Visualization: The Art of Storytelling
This course will teach participants how to create a better visual and how to translate data to the different audiences.

Trainers: Sam Scott (Assistant Director, Missoula County Clerk and Treasurer)

10:15 - 11:45 a.m.

Talent Management: How to Recruit and Retain Employees
Understand the components of talent management, the design process for recruiting and retaining employees, and how to successfully navigate your organization through change.

Trainer: Kathy Crego (Human Resources Consultant)

Noon - 12:30 p.m.

Closing Speaker | Awards Reception
Speaker: Chantel Schieffer (President and CEO, Leadership Montana)

Agenda subject to change


Doubletree Hotel

Hotel Block Info

DoubleTree by Hilton
Contact Lily Soper, Events and Marketing Coordinator for the Alexander Blewett III School of Law, at by July 27, 2022, to access the discounted rate.


Each session provides 1.5 hours of training from expert(s), resource guide, and COVID-19 safe interaction.
Once you complete the modules a certificate of completion is awarded.
July 31, 2022
You must cancel by July 26, 2022, for a refund.
Participants are expected to attend both days and all training sessions.
On-campus parking is available for $3.50 per day, and you can find instructions for using the University of Montana's parking portal to purchase a day pass on the UM Police Department website. Please note that the neighborhood immediately surrounding the University does not allow street parking during business hours for non-residents.


University of Montana
University of Montana Office of Research and Creative Scholarship
University of Montana Mansfield Center