Rethinking Swag: Outreach Without All the Stuff
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Free items may encourage someone to stop at your table, but a pen, tote bag, or water bottle is rarely what convinces a student to join a club, attend an event, or become involved in a program.
Effective outreach is not about covering a table with branded objects. It is about helping students quickly understand:
- Who you are
- What you do
- Why it matters
- What they can experience, contribute, or gain by participating
- What they can do next
Swag may attract a brief glance. A meaningful conversation, activity, or invitation is far more likely to build an actual connection.
The goal is not to give students something to carry away. The goal is to give them a reason to come back.
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The University of Montana brand describes our community as respectful and responsible and calls us to be resourceful in our stewardship of the land that sustains us.
Those commitments should influence how we promote our departments, organizations, events, and programs. Ordering hundreds of inexpensive items that may be used once, forgotten in a residence hall, donated, or thrown away does not necessarily reflect responsible stewardship.
Before ordering promotional products, consider whether the item supports the message and values you are trying to communicate. Your outreach practices are part of your organization’s identity.
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Students are not simply waiting for more things.
Students move frequently
Students regularly move between residence halls, apartments, cities, and family homes. Each move requires them to decide what is worth packing and what can be left behind. Cheap, overly specific, or duplicate promotional items are often among the first things discarded.
Students are environmentally conscious
Many students care about waste, climate change, ethical purchasing, and the environmental impacts of the organizations they support. Promotional items can send a conflicting message when an organization talks about sustainability while distributing unnecessary products.
Students are frugal
Students appreciate things that provide real value. Food, discounts, free services, useful resources, and access to an experience may be more meaningful than another branded object.
Students want experiences
Students are looking for ways to meet people, build skills, contribute to something meaningful, and feel connected to campus. An interactive activity or memorable conversation can communicate far more than a logo printed on an item.
Students appreciate immediate value
Students are often more likely to engage when there is a clear and immediate benefit. That does not need to mean a physical giveaway. It could be a quick activity, a snack, a drawing, a photo opportunity, a useful tip, or an easy way to participate immediately.
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Every year, heaps of UM-branded clothing, drinkware, bags, and other promotional items arrive at Campus Thrift. Some items can be reused, but many receive little interest even when offered at very low prices.
That tells us something important: people did not value these items enough to keep them, and other people do not necessarily want them either.
The item may have been free to the recipient, but it was not free to produce. It required funding, materials, manufacturing, packaging, and transportation. Its environmental impact does not disappear because it was labeled as a giveaway.
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Replacing a plastic promotional product with a cotton, metal, or reusable version does not automatically make it sustainable.
T-shirts
Clothing requires substantial resources to manufacture. Highly specific shirts are especially likely to be donated or discarded when students do not like the design, fit, fabric, or message.
Ask: Would someone choose to wear this regularly if it were not free?
Tote bags
Reusable bags can be useful, but many people already own more than they need. Producing another tote bag does not reduce waste when it sits unused in a closet.
Ask: Does this person need another bag, or are we giving them one because it feels like a sustainable option?
Water bottles and cups
People can be particular about the bottles and drinkware they use. Students who regularly carry a reusable bottle probably already have one they like.
Ask: Is this replacing a disposable product, or simply adding another reusable product to someone’s collection?
The most sustainable item is often the one that does not need to be produced.
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A table does not need to be covered in objects to be inviting. In fact, removing the pile of giveaways can create more space for conversation, participation, and a clearer message.
Instead of asking, “What should we hand out?” begin with:
What do we want students to understand, feel, experience, or do after visiting our table?
Once that purpose is clear, build the outreach experience around it.
Create a table students want to approach
A successful outreach table should make it easy to understand what is happening from several feet away.
Use one clear message rather than covering the table with brochures and objects. Give students something simple to respond to, such as:
- “What would you change about campus?”
- “Want to learn a skill in five minutes?”
- “Help us choose our next project.”
- “Join us for one event. No long-term commitment required.”
- “What kind of experience are you looking for at UM?”
A welcoming person, a clear invitation, and a meaningful activity are usually more effective than a table full of branded merchandise.
Make your outreach memorable, not disposable
Students do not need another object to remind them that your organization exists. They need a clear reason to care about your work and an easy opportunity to participate.
Invest in conversations. Create experiences. Offer something genuinely useful. Make your table a place where students can do something, learn something, or connect with someone.
Share your message without leaving students with more stuff to manage.
Easy Tips for More Sustainable Swag
Before ordering promotional items, consider whether swag is truly the best way to reach your audience. A smaller number of thoughtful, useful offerings will usually make a stronger impression than a table covered with inexpensive items.
A quick decision guide
Before ordering swag, ask:
- Do we need a physical item to accomplish our outreach goal?
- Would students choose this item if it were not free?
- Do most people already own something similar?
- Is it durable enough to be used repeatedly?
- Can it be reused at a future event?
- Could an experience, service, food item, or activity provide more value?
- Could we order fewer items or share an order?
- What will happen to the item when the student no longer wants it?
When the answers are unclear, the most sustainable option may be to order nothing.
1. Offer experiences instead of things
Give students something they can enjoy or participate in rather than another object to carry home.
Ideas include:
- Coupons for food or drinks
- Tickets through GrizTix
- A meal or conversation with a campus leader or local expert
- A massage or wellness-service voucher
- Admission to a concert, performance, class, or event
- Entry into a drawing for one larger, desirable prize
Experiences can help students connect with your organization while avoiding the materials, shipping, storage, and waste associated with physical giveaways.
2. Give food or other natural products
Food can provide immediate value without becoming long-term clutter. Consider offerings such as:
- Local produce or cheese
- Donuts, ice cream, or another small treat
- Pizza
- Locally grown flowers
Whenever possible, reduce packaging and choose products from campus or local businesses.
3. Choose no swag and explain why
Not offering swag can be an intentional sustainability decision rather than an oversight.
Place a sign on your table explaining that your department or organization has chosen not to distribute promotional products because of UM’s commitment to responsible stewardship. Use the decision as a conversation starter about your values and the work you do.
Sample sign language:
We pledge to be swag-free! You will not find free stuff at this table.
We are choosing connection over clutter and investing our resources in experiences, programs, and services for students.
4. Pay attention to materials
When a physical item is necessary, consider how it was made and what will happen to it after use.
Avoid or limit materials such as:
- Conventional plastic
- Polyester
- Acrylic
Look for responsibly sourced or lower-impact materials such as:
- Bamboo
- Organic or recycled cotton
- Hemp
- Wood
- Cork
- Recycled materials
Higher-quality items may cost more individually, but purchasing fewer durable items can be more responsible than ordering large quantities of inexpensive products. Goat Lamb in the licensing department may be able to help you with questions about purchasing materials.
5. Cut out toys and gadgets
Stress balls, fidget toys, novelty gadgets, and other small plastic objects may attract attention briefly, but they are often quickly discarded.
Only distribute an item when it is:
- Durable
- Genuinely useful
- Relevant to your organization
- Likely to be used repeatedly
Items that help people reduce waste, such as portable cutlery, may be better choices, but first consider whether your audience already owns them.
6. Rethink tabling
Before planning a table, ask whether tabling is actually the best way to accomplish your goal.
Consider:
- Do you need a giveaway to bring people to the table?
- Are the students you want to reach likely to attend this event?
- What do you want someone to do after visiting your table?
- Could you connect with students through a class visit, activity, demonstration, residence-hall program, social event, volunteer opportunity, or partnership instead?
Tabling is only one form of outreach. The best approach is the one that helps students meaningfully engage with your work.
7. Reduce the variety and quantity of items
You do not need stickers, pens, stress balls, tote bags, and water bottles at the same event.
Choose one thoughtful offering, or skip the physical item entirely. Before placing an order, consider:
- How many people will realistically attend?
- Could I offer a nicer item to the first 100 participants, rather than investing in 1000 cheaper items?
- How many items were left over last time?
- Could several departments share an order?
- Could items be available by request rather than handed to everyone?
- Could one quality raffle prize replace hundreds of small giveaways?
Ordering less saves money, storage space, and materials.
8. Build a connection before giving something away
Swag should not replace conversation.
Invite students to participate before receiving an item. They might:
- Answer a trivia question about your department
- Complete a short activity
- Vote on a campus issue
- Contribute an idea
- Sign up for an event
- Learn a skill
- Complete a small challenge
Keep the activity fun and relevant. The interaction should help students understand your organization rather than simply create another obstacle between them and a free item.
9. Consider digital or subscription-based offerings
A limited subscription or digital service can provide value without producing a physical object.
Examples might include:
- Music or video-streaming trials
- LinkedIn Premium
- Digital publications
- Educational platforms
- Campus-related digital services
Review all costs, terms, privacy considerations, and university purchasing requirements before offering a subscription.
10. Check with other departments before buying
Another department or student organization may already have extra promotional items in storage.
Before placing a new order:
- Ask campus partners whether they have usable leftovers
- Share existing items between departments
- Create a campus exchange for unopened or unbranded supplies
- Repurpose items that do not include dates or event-specific information
Using what UM already owns is often more sustainable than purchasing a new “sustainable” product.
11. Avoid dates and highly specific event branding
Dated or event-specific products quickly become obsolete.
When branding is necessary, choose a design that can be used across multiple semesters, events, and programs. Avoid including:
- Event dates
- Academic years
- One-time campaign slogans
- Temporary web addresses
- Information likely to change
More flexible branding makes it easier to reuse leftover materials rather than discard them.
Need help?
Brainstorming sustainable outreach
Email: sustainability@mso.umt.edu
Questions about ordering more sustainable promotional products
Email: karen.schlatter@mso.umt.edu
This guidance was adapted for the University of Montana from resources developed by Sustainable Williams.